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  • Reviews are feedback left by customers who have attended a tour in the past. After your activity, you will receive an email requesting that you leave a personal review for the activity and the tour operator’s service. Leaving a review is optional, however feedback from customers who have actually gone on the activity is very helpful for other customers to make an informed decision when looking for things to do themselves. Please note that reviews should reflect your opinion and experience of your tour. Tour reviews should not evaluate the triphobo booking process and service, nor should they be used as an avenue for submitting refund requests. TripHobo reserves the right to remove a review for the following reasons:

    *the review contains profanity, racism, religious discrimination, etc.

    *the review contains advertisements, spam, or links to other websites

    *the review is about the TripHobo booking process or service

    *the review is intended as harassment or to simply damage the tour operator’s reputation

    *the review is for a different activity or booking

    *the customer provided invalid contact information on their booking and could not be reached prior to the tour

    *the customer contacts TripHobo and requests, in writing, that their review be removed

    *the customer made a mistake (for example, the text is positive but the star rating is negative) and requests, in writing, to edit or remove their review

    *TripHobo has provided incorrect information about the tour/activity/service


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