If I could give this hotel a zero rating I would. When we checked in the room wasn't ready. We had a suite and they did not come and clean the room at all. We had to request towels and for them to at least come and take the trash out. They offer valet parking, but do not adequately explain that you have to take the car out at the exact hour you check it in or you will be charged for a whole extra day. I would not recommend this hotel.
Great hotel. Staff was awesome. Great location right by time square. Has a gym and laundromat and a ton of great food and places nearby.
It's a good hotel, good room but service is not as good as I expected. The refrigerator was not working, as well as the air conditioner. I pre order a room package including breakfast, but when my dad came to the restaurant, he had to buy his own breakfast. Moreover, staffs here were not as friendly as staffs of courtyard in Houston.
Room was comfortable and clean. Staff was friendly and efficient. Pleased with our overnight dtay.
Located between 2 different subway lines, helpful staff, held luggage before checking in and after checking out before flight. Room with a view was a nice upgrade.