Hotel Riu Plaza New York Times Square

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About Hotel Riu Plaza New York Times Square

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Hotel Riu Plaza New York Times Square, Reviews

  • Good prices for NYC but they are small time in a big time area. It lacks a certain bit of professionalism but it makes up for it in its sleek exterior and friendly employees. It’s not union so you don’t need worry about the that’s not my job people. Everyone is there to help as they should be in hospitality. I recommend this if you enjoy mid level hotel experiences. It almost looks like a five star but you get what you pay for and it shows here and there.

  • Room was great! Staff was super friendly! Told them it was our 2 year anniversary and they gave us a free bottle of champagne! The buffet breakfast was decent and the waits were not bad at all. Super great location if you’re planning to see shows. Right on restaurant row!

  • I checked in late after a show I'd seen and even though it was almost midnight, both desk agents were busy. It took some time but finally one was available. Armando was very nice, the process took a few minutes (mostly notable due to how tired I was) and I was given a free upgrade due to my room type being unavailable. I had a nice view and two double beds pushed together. It's a pretty good sized room for New York. The room was clean, a few things a little worn and the remote for the tv was nowhere to be found. I was only there overnight but it got the job done. A pretty reasonable price for being very close to the heart of Times Square. Easy walking distance to tons of stuff. Also the lobby is really neat and the decor really stands out. It is fun!

  • Great hotel, pleasent stay. Huge variety in the breakfast, everything is fresh and tasty. The staff is nice and the room looks modern and cool. The beds are comfy and the location, oh the location, you just can't ask for more. It's close to a lot of Broadway Theaters and it's right at the Times Square. I will definitely be back to this hotel.

  • First of all, this is an absolutely beautiful hotel. The rooms are modern and tasteful, with some personality. The staff was extremely helpful and nice. Several of the staff knew multiple languages, which is impressive. It shows that this company puts thought into the people they bring on as staff. It was a great experience start to finish.

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