The only good thing about this "hotel" was the location. It is certainly not a 4 star hotel as is is being advertised as. The hotel lobby is small, the front desk seems under staffed, and to rooms are older and dimly lit. Our first room the air conditioner wasn't working, they tried to fix it for us, but the electric fuse kept tripping so they gave us a different room. The new room AC worked but now toilet wouldn't flush. Had to call and they sent maintenance up to fix the toilet. He said the building plumbing is old. Later when we showered the tub barely drained so we were standing in a pool of water 4 inches deep while showing. Overall very dissatisfied with our stay. Hotel refused to refund us or cancel our stay, otherwise we would have booked a different hotel. Do yourself a favor, pay a little bit more and get a much better hotel.
Could be much better is maintained. Very central. Staff is very friendly and helpful. Place needs a lift and upgrade. Lots of places within walking distance. Better to walk than be stuck in traffic.
We got a great deal on this hotel which is the only reason we stayed. The room was spacious but desperately in need of a thorough cleaning. My husband and I were both pretty grossed out by the old, stained carpeting and general wear and tear of the furnishings. This hotel could be spectacular if it got an overall refresh with new carpeting and a good cleaning. We will not be staying here again, despite the good deals.
First off ... when we walked in the hotel there was a bag filled with white linens hanging on our room's door.. Us thinking that they were dirty & the house keeper meant to take it with them after cleaning the room , we left it in the hall way .... to later find out after we tried to shower & realized we didn't have towels or wash clothes that they were ours and we had to bring them in ourselves .... next the toilets are stained and disgusting .. the blinds are ripped and dingy ... the furniture is stained & smelly .. no microwave ... only one ice machine in the whole building... rude receptionist ... over all you'll be better off at a motel ... never coming back !
Had to change room due to the first one being dirty as in not been cleaned. Second room was a bit better but would never think of staying at this hotel again. Totally spoiled our trip to NYC