- Address: 74 塔ノ沢, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken 250-0315, Japan, Ashigarashimo District
- Ticket Price: Free
Fukuzumiro - Review
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Fukuzumiro, Ashigarashimo District Reviews
Excellent service! Chiharu was our hostess and she did an amazing job! The meals had big portions and we got to try a lot of new Japanese dishes. The hotel was beautiful inside and the private onsen was great
For $700 a night I expected better service. We got an abrupt young girl who was clearly unhappy that she had to work on a Saturday night. I speak fluent Japanese so I know she was using very informal language with us and she was impatient with us and willfully ignoring our questions. I complained to the floor staff but it went unneeded. The food was not that good, I expected more for the amount they were charging us. I told them I was a vegetarian but they sent fish, snail and Octopus (my husband enjoyed it though). The air conditioning is shot. I should have known when I saw the fan in the room. This whole place is run down and the pictures on the web and the youtube videos look way better than what you will see behind the scenes (see my pictures). The onsen was a large wooden tub sunk into the wooden floor and totally unremarkable. If you are a smoker you will like this place, but if not be aware that they allow it on-site. What a waste of money. I was so excited to visit this place and amped up about it, bragging to everyone that I was going to have a great time at such an exclusive location but sadly this place is way overrated.
So very beautiful. The service was wonderful. Our helper, Mama, had good English. The food was well displayed and delish. They give the option of Western or Japanese style. Also we got there about 5:20 which is late and they were fine with it. Totally worth it. Oh, one thing to note - the baths are EXTREMELY hot.
Expensive but so worth it. We could find it easily and there's a bus stop close by. Our room had a view of the river which was very nice. There were multiple onsen so we tteid them all out and they were all beautiful. The staff was also amazing. Haruka helped us with everything for the two nights we were staying there and she was wonderful.
What an amazing an tranquil place. We will totally do this again. We loved it and they were good with children. The family onset was perfect for us as no at no extra cost.