Melia Bali Villas & Spa Resort, Bali
Melia Bali Villas & Spa Resort - A Quick Overview[Contribute/Review]
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Melia Bali Villas & Spa Resort, Bali Reviews
5 star experience. Beautiful grounds, pool area is lovely. Buffet breakfast was amazing!! Staff were helpful and beautiful natured. We would definitely stay again.
Simply AMAZING hotel! Stayed in April 2017 as all inclusive guests. Could not fault the staff at all who go out of their way to make your stay memorable. Food and drinks all first class. How anyone can complain about the quality of food and service here is beyond me. Kids club was fantastic with all the girls so friendly and welcoming to the kids. Spa experiences were excellent. We can't wait to return!
A very nice resort however quite expensive for Bali. Some small mishaps when we got there e.g. our airport transfer didn't show up; they tried to charge us a lot more for our stay than the rate we were quoted; they left us in the lobby for ages waiting for our room. Despite this, overall a very good stay. My daughter loved the kid's club and the breakfast offering was great. The room was comfortable and the resort grounds are beautiful.
Airco in the room smells of basement so damp I could not bare the room. Breakfast was good though.
Disappointing experience with Melia, arrived and the lock was malfunctioning we had to ask for a technician to be replace the entire door lock. That took over an hour to fix. We then requested an upgrade, more than happy to pay for the room rate. However, we were informed that the Villas do not cater for children. The bedroom with pool access was dated, not very clean. To add to our frustration levels the was mould throughout the room and the ceiling and walls. Aircon was not working properly, even to add salt to the already open wounds. The bed linen was not clean and our daughter bed had holes in the bed linen. A real unfavourable commentary that we need to leave. The website imagery is not a true representation of the room. Be very careful when booking with this hotel. The Guest manager then expressed that we could not have a refund, but suggested that we could upgrade to the Villas. But, we remind the manager that the Villas do not cater for children. The standards have dropped considerably - my parents use to stay in this hotel over the last 16 years and are still very good friends with the previous GM of the hotel. The staff were very apologetic and accommodating. They understood the situation after we showed them all the photographic evidence. Disappointed for my family. But, now we are heading to the Westin.
About Melia Bali Villas & Spa Resort, Bali
Melia Bali Villas & Spa Resort is located in Bali, Indonesia. A great place to visit, you can check out the other popular places of the city on the best things to do page in Bali section.
Important information about Melia Bali Villas & Spa Resort, Bali such as address, and contact number can be found on this page. Apart from this, information about the average time spent and the popularity of this place is also provided in the top section. Here, you can also search about Melia Bali Villas & Spa Resort on the map. This will enable you to gauge the distance and the routes from your accommodation to this spot. Discover the vibe of the place by checking out the images of the Melia Bali Villas & Spa Resort.
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