Extended Stay America - Nashville - Brentwood - South, Brentwood
Extended Stay America - Nashville - Brentwood - South, Brentwood - Address
Address: 9020 Church St E, Brentwood, TN 37027, USA
Timings: 24-hrs Details
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About Extended Stay America - Nashville - Brentwood - South, Brentwood
Overview of Extended Stay America - Nashville - Brentwood - South
Check out detailed information of Extended Stay America - Nashville - Brentwood - South which resides in the Brentwood. On your trip to Brentwood, you can consider a quick visit to Extended Stay America - Nashville - Brentwood - South. Use this comprehensive guide to plan your visit to Extended Stay America - Nashville - Brentwood - South and you'll thank us later!
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Getting around Extended Stay America - Nashville - Brentwood - South, Brentwood
Take a Taxi. The total distance will be 16.62 Kilometre costing USD 32 and the duration of the trip will be 12 minutes.Car
It is recommended to take Car which will cost you roughly USD 1, taking around 12 minutes. The distance between the two points is 16.62 Kilometre.Towncar
Best transit method is Towncar. The distance is 16.62 Kilometre, costing around USD 19. The duration of the trip is 12 minutes.
Suggested transit method is Taxi. The distance between the points being 17.18 Kilometre, the time taken for the journey is 12 minutes. The expense of the trip is USD 32.Car
The most preferred mode of transport is Car. The transit will take around 12 minutes, covering a distance of 17.18 Kilometre. The trip will cost you roughly USD 1.Towncar
Take a Towncar. The total distance will be 17.18 Kilometre costing USD 20 and the duration of the trip will be 12 minutes.
It is recommended to take Taxi which will cost you roughly USD 55, taking around 22 minutes. The distance between the two points is 29.84 Kilometre.Car
Best transit method is Car. The distance is 29.84 Kilometre, costing around USD 2. The duration of the trip is 22 minutes.Towncar
Suggested transit method is Towncar. The distance between the points being 29.84 Kilometre, the time taken for the journey is 22 minutes. The expense of the trip is USD 28.
Extended Stay America - Nashville - Brentwood - South, Brentwood Reviews - Write a Review
If I could give ZERO or negative stars and still leave a review comment, I would. I contacted the district manager months ago and still have had no response. I am not by any means very picky about the hotels I stay in, but this was beyond awful. I was there for maybe 2-2.5 hours before my husband called the guest relations services to cancel the rest of our stay and were told we would be refunded for the second night. That refund never happened and now Extended Stay says they have "proof" that I stayed both nights. There can be no proof as I didn't even stay for one night! This is absolutely ridiculous and I can't believe it's been this long with no response aside from someone telling our bank that we stayed when we didn't. Here's some of my email to the district manager (who never responded) for anyone thinking about staying here: I was booked for two nights and could not even stay for 3 hours. The room was unacceptable; the one good thing I can say about it is that the bed was made and it appeared there had been a "surface clean" of the room. -The wall decor frames were scratched or broken (including the mirror in the bathroom). -The "peephole" had wadded up cotton or paper in it, blocking anyone from seeing who was at their door. -The dresser drawers wouldn't shut all the way. -The chairs were dirty, stained, and broken. -The fridge had brown stains on it, rust stains on the inside linings. The inside smelled of bleach, so maybe it was cleaned at least. -The reflective glass on the bathroom mirror was scratched off in the corner and edges. -The toilet seat looked like it had been melted, either by fire or acid or both. -The bathtub had hair in it and didn't look like it had been cleaned. -None of the outlets I tried in the main area worked for charging my phone, my laptop, or my battery for my heart rate monitor. -The last outlets that were left to try were the ones in the kitchenette area. -When I tried using one of those, the lights in the room flickered, there was a pop and a spark about the size of a nickel that came out of the outlet. -There were industrial sized trashcans (not dumpsters) located by the stairs filled with several days' worth of rancid, rotting garbage. DO NOT STAY HERE!!!!! RUN FAR AND RUN FAST!!!!!!
I arrive to the hotel and go to the lobby. The lobby was the size of a matchbox with only one person working the front desk and there were people in line out the door trying to check in. As I was waiting to check in (which took about an hour) I witnessed person after person complain about something. People’s reservations were lost, room keys didn’t work after 3 attempts, bugs crawling out of the vent in the bathroom, room not getting cleaned even once in a week despite multiple requests from the guest, then it’s finally my turn. First I was told that my original room on the first floor wasn’t available because it hadn’t been cleaned (this was at 6pm). Then I was told that I would be moved to another room on the 3rd floor (no elevator, stairs only). Then came the final blow. I was then reassured that the room would be the same. “Don’t worry”, the woman boasts. “Your new room will be exactly the same. You’re still getting a Queen size bed!” Hahaha. I laughed. Just one bed I asked? I reserved a room with 2 beds since I didn’t want to spoon with my ugly, greasy, business colleague. In a queen sized bed no less. Ending this sad song, I told the front desk woman to cancel my reservation. Thank god there was a room available across the street at the Hilton. Looks like my roommate will be sleeping on the couch. The Extended Stay is possibly the most unorganized and poorly managed hotel I’ve ever seen. It’s sort of run down too. I didn’t have the pleasure of seeing the inside of a room but I have a feeling it would have been a rat hole. The hotel deserves 0 stars but perhaps I would be willing to give a 1/5 star review since the woman working at the front desk was at least very polite and was trying her best despite PISS POOR management and ownership. The owner/manager should be ashamed of himself for running such a HELL HOLE property.
Craziest experience in a hotel ever. We first found a garden hoe in our room. I can't make this up. Our sheets had blood on them and were dirty. There were stains and hair on the pillow. Missing light fixtures and outlets falling out of the wall. Were told we could not receive clean comforters and couldn't receive enough cups to drink out of. Would give no stars if I could. Would not recommend.
Check in took over 4 hours to check in. Countless customers during that time were leaving due to dirty rooms, marijuana found in one room and roaches and bugs in another. I would not recommend this hotel for the safety of your family and children.
It was alright. The location was great and the staff was friendly however, the front desk was almost never operated (or at least when I went there) the bed was a little bit firm for my tastes but I was still able to sleep well. A fire alarm did go off at 3am for an unknown reason. There were barely any channels on the TV so I'm glad I brought my PS4. Lastly our room so happen to have a draining problem in the kitchen sink buy we didn't use it so we paid it no mind. This hotel was great for us who was staying just 2 nights but for more long term visits you may want to keep moving.