Overview of Moo Moo The Wine Bar Grill
You are looking at travel information of Moo Moo The Wine Bar Grill in Broadbeach. If you have enough time to explore the interiors of the city, you will pass by Moo Moo The Wine Bar Grill.
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Service was ordinary. Staff have communication issues after being sent to the bar to wait when we were early then told our booking did not exist when talking to another manager?? Our 6.30 booking came around and we were told they didn't have the staff for us to sit down and had to wait 40min. I understand the markup required on food in a restaurant however, the quality of the steaks that hit the table hardly reflected the price paid. The detail of the product traceability was quite impressive, it certainly did help the selection process. Probably best to take the rump off the menu, or recommend a more lady like steak so a lady can enjoy eating like a lady and not chewing like a scavenging fox. Maybe its time for management, preferably senior management and or the owners to consider adjusting the staff training program. Little less attitude, a lot less of the feeling that "we are here doing you a favour" and maybe a simple smile. If the strapping lad on the desk right next to the front door could open the door for a 63 yr old woman that just dropped $600+ on dinner then good luck to your business.
Would not recommend. We ate at the bar last night, We waited for over an hour for our bar snacks (Chicken wings) They were ridiculously over priced and tasted terrible they had so much salt over them I could not finish my first wing😫( I've had better wings from woolies) The drinks were also over priced and average. The place was very quiet so no explanation for slow service. First time dinning I was expecting much more from this place due to its name of an iconic Gold Coast restaurant. I would not recommend waisting your night,time,money on this place.
Poor customer service. Stood at the entrance for nearly five minutes at 5:30pm Saturday when there were only a handful of people in the restaurant. Had eye contact with 3 waiters but no one even bothered to greet us like we were invisible. Bloody rude. You call yourself a fine restaurant?! Ive just shared this unpleasant experience on my Facebook.
Amazing steaks, wine and service. High price, high value. If you want to enjoy delicious food and wine in a classy yet chilled environment, look no further. Staff were exceptional a very enjoyable night.
Made an online booking for Saturday, 8:30pm. Arrived at 8:25; no dedicated parking facilities so need to trawl around for a space. Got to reception and waited 5 minutes for the young women to acknowledge us and ask "Can I help you?". Notified her of my online booking and she said our table needs a further 5 minutes so "wait at the bar". We brought our 14 year old son along so that was obviously not going to work- pointed this out to her and she responded, nonchalantly, "wait outside" with an unpleasant expression on her face. Three strikes and you're out, Moo Moo. Turned around without another word and left this place immediately- found another restaurant that would accomodate us. The only, somewhat redeeming aspect, was that she did eventually phone us about 35 minutes later to see what had become of us- did not expect that.