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Overview of Sofitel Gold Coast Broadbeach
Check out detailed information of Sofitel Gold Coast Broadbeach which resides in the Broadbeach. Sofitel Gold Coast Broadbeach is often skipped on the visit, owing to the plethora of other prime attractions of Broadbeach.
Abounding of places like Jupiters Casino, Dracula\'s Cabaret Restaurant Gold Coast, The Oasis Shopping Centre, Kurrawa Beach Surf Club and Gold Coast Convention And Exhibition Centre , city name has great things to do that are totally worth your time.
More about Broadbeach
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You won't miss your home when in Broadbeach, hotels in Broadbeach like Aruba Beach Resort, Hi Ho Beach Front Apartments On Broadbeach, Broadbeach Central Holiday Units and Sandpiper Broadbeach offer some of the best places to stay in the city.
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The staff were great and all the facilities you could want for. It is so central we just walked everywhere. Great sea views from the balcony. Only complaint for the whole place was the bed (rm 407) was very uncomfortable. It had extra padding underneath because it was old i guess. Great
Staff in the reception so helpful and efficient. Room very comfortable and lovely view from the balcony. Breakfast delicious and excellent time span. My experience staying at the Sofitel was exceptional - no complaints at all. I booked the hotel because I was an AccorPlus member, but if I needed a hotel at Broadbeach in the near future, I would book the Sofitel, and I have told other people how nice it was.
Sometimes you can tell a great hotel by how they manage things that don't go right. On our first night noisy overnight road works disrupted our sleep. As soon as we notified the manager (Prada ? I think) he went out of his way to move us around the other side of the building - even providing us with a complimentary breakfast while our belongings were moved. The staff were all delightful and helpful whatever our request. We were very impressed and would not hesitate to recommend the Sofitel to friends or colleagues. Regards, Mike Griffin and Leanne Griffin
From the time I arrived to the time I left all staff were extremely friendly and helpful. Check in and check out was smooth. Breakfast was good and no one felt like we had to hurry. The room was clean and the view was spectacular - thank you :) Great proximity to beach, restaurants, bars and casino.
Check in staff was friendly & professional but seems lack of attention to detail or knowledge with Sofitel partners' contractual agreement. Spent way too long checking in as I booked through Agoda & was almost double charged, he sorted it out in the end. Decor & amenities seems very dated, swimming pool area is excellent & water temperature was just right for a swim. Staff at Breakfast was too casual & unprepared, one of them was actually a little rude, equipment was not all ready even though buffet was already opened, coffee was excellent & the variety of food was really good. When we wanted to get room service, we didn't really the menu was on the TV so I went down to reception to pick up a physical menu, the female staff's response was quite rude as if I had interrupted whatever she was doing, classic case of "Task over Customer" Overall I am a little bit disappointed, especially with the service as this is a 5 star hotel, I guess what you pay is what you get, the price was quite reasonable but we expected a little better than what we received. We usually stay at the Marriott, their service is above & beyond, nothing is too much trouble.