Bestwestern Ul Busan Hotel
- Address: 233-16 Bujeon-dong, Busanjin-gu, Busan, South Korea
- Ticket Price: Free
Bestwestern Ul Busan Hotel is located in Busan, South Korea.
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Very clean, location a little hectic but good. It's weird that the reception is not in the front lobby when you enter. It is on the 3rd floor. The food at the restaurant when you enter is not good. The girl is cold and nit friendly. The staff at reception are helpful even if they struggle with their English
Rooms are kind of small, even when the hotel doesn't seem to be centrally located, it's a bit of a walk to the nearest metro. Staff is mostly speaking Korean and Japanese, which is a bit odd and funny, but unacceptable for a hotel that welcomes international guests. Their badges even suggest that they don't speak English... When we wanted to check in, we weren't greeted with a welcome, but the were asked to provide our passports first thing. Very rude and inappropriate in a situation that is probably the most important one in a hotel. The rest of our stay was okay. Upon our arrival, our room smelled a bit of smoke which suggests that the hotel doesn't seem to police the non-smoking rule too thoroughly. The gym is quite big and housekeeping is tidy. Not a terrible choice for a hotel, but could be better, even in this price class.
Staff were courteous and provided prompt service. Rooms were spacious and clean. However, the area where this hotel fails to deliver is keeping up-to-date with today's standards in terms of connectivity and basic comfort. As of 2017, South Korea has the quickest internet speed in the world, but the wifi in this hotel is unreliable and extremely slow. Staff's response confirmed that it's due to heavy usage on an outdated network. Another grievance we had was the room temperature settings. By default during fall or winter, the hotel's air conditioner is disabled and the minimum temperature that can be set is 28C, which is extremely uncomfortable. We ended up turning off the ventilation system and opening the windows, but this in turn resulted in loud noises from the street below and also smell of sewers.
good service, great price, great room. Helpful reception, coffee shop on the bottom floor. Be warned none of the taxis know where it is so have the address to hand when you go out.
very good hotel. the breakfast very good.