Millennium Knickerbocker Hotel Chicago
- Address: 163 E Walton Pl, Chicago, IL 60611, USA, United States
- Ticket Price: Free
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Hotel was nice. Room size good. Staff especially housekeeping awful. Will never go back. Had 2 rooms for 6 nights and three times they didn’t clean our rooms or bring towels. Front desk and manager not helpful at all. When I asked for clean towels you would have thought I asked them to re-paint my room, move mattresses and change out plumbing! Excuse me for wanting clean towels; forget cleaning my room. And we aren’t sloppy. Customer service? Have a seminar and teach your staff about it. Please. They are so uncaring and rude. I’d rather pay $50 more a night for better service
First off, the staff were fantastic. Everyone greeted my wife and I with a smile. They were all extremely accommodating, approachable and helpful. The room was nice and clean, the bed was very cozy and the shower was awesome. Spacious, good water pressure, very modern, walk-in style. The location is great. Parking (which is expensive all over the city) is abundant in the area. There is a pretty great indoor lot right across the street with better rates than any other lots in the area. Will stay here again.
Extreme value in an awesome location near Michigan Avenue and all the hottest stores. Great restaurants in short walking distance. This property is older but well kept. In room coffee maker and other nice amenities. Surprisingly quiet.
The staff at the Millennium Knickerbocker were incredibly nice made the stay enjoyable. The location is fantastic and a good portion of what you'd want to see in Chicago is within walking distance. some of the facilities like the elevator and hallways could use a bit of remodeling.
Great place, they have different size rooms, purs was small but well designed, we loved the rain shower plus the hand held shower options. The room was hot and we could not lower the temperature from 70° that is way too hot to sleep, the fan option was not working either so I had to get up at 2 a.m. to shower to cool off. The bar in the lobby was nice and we had some great drinks there. We would go back, we will just remember to ask someone to lower the temperature.