Emirates Grand Hotel, Dubai
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Emirates Grand Hotel, Dubai Reviews
Location bang on financial Center metro. As for the hotel it’s spacious compared to more expensive ones. Service is very poor none bothers whether you walk in or walk out no greets, no one to pick bags, it’s all self service. Rooms are spacious equipment’s very old. I got an upgrade to a premium room. Tvs don’t turn on .. utensils were not cleaned had lipstick marks .. I’ll prefer to avoid this next time.
I am having such a bad experience in one place. Elevator system is horrible, you wait so long to get to where you want to go, there is no flexibility. Breakfast venue was a mess, on Christmas day, they opened little space for breakfast and they said the other space was reserved....for who, for what, if not their customers? Only one person is helping at the breakfast omelette and egg station. For so many people? Why? We booked and they know how much people they are expecting and should have been prepared accordingly to make their customers feel comfortable. We just grateful that we had a place to sleep that’s all.
Very nice location to stay in Dubai. Hotel has nice family suites foe four adults. Staff are very cordial and helpful. Service can be a bit slow mainly because of crowd and levels of occupancy. The rooms were a shade less maintained for which i reduced a rating. Needs refurbishment in patches. Breakfast is a Good fare. Very decent.
Place is a mess, first they didn't find our reservation and we had to stay for 2 hours until they fixed it Second when they finally gave us the room key, we went upstairs and found out the room is TAKEN! There were peoples' belongings in the room Third, valet takes forever to take and bring the car and the street is narrow (1 way) Fourth, the elevator takes forever to come! Only good thing is the rooms are big, with a kitchen and a washer
Don't let the grand in the name fool you. This is a cheep hotel. Beware of the lower floors where the rooms are in desperate need of renovation. Hotel services is laughably unreliable. In the 3 weeks I stayed there there was only two days that I had a towel, a bathmat and a hand towel. Some days you had two bathmats and no towels, other days they would take all you towels away leaving you with nothing, one day I had nine hand towels and nothing else. My room was on the second floor which was very loud do to the traffic on Sheikh Zayed road (again the higher floors are better). There were also spot lights designed to light the building facade at night that shown into my room, unfortunately the blinds were not large enough to cover the window and the lights shown into my eyes all night. As for amenities, the gym is a joke, it is so small that no more than two people can use it at a time and the pool is only open for the hours most people are at work.
About Emirates Grand Hotel, Dubai
Emirates Grand Hotel, is situated in the Dubai, United Arab Emirates. Emirates Grand Hotel is a nice place to visit in this area.
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