Days Inn And Suites Downtown Gatlinburg Parkway

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Days Inn And Suites Downtown Gatlinburg Parkway - Review

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Days Inn And Suites Downtown Gatlinburg Parkway, Gatlinburg Reviews

  • Decent hotel for the price. We booked our room in trip advisor and it was $57 a night. The room was decent size 2 queen beds, fairly clean, 32 inch TV, mini fridge, microwave and in room tiny coffee maker. Has small parking garage and has a small inside pool. Breakfast bar has coffee, apple juice, orange juice and strawberry kiwi drink. 2 different cereals, mini bagels and biscuits and gravy. Not bad but this place needs a good pressure washing and to be painted. There is a hole in the wall under the sink but that's not a big deal. All in all not a bad room for the price and location. Make sure you pick up a couple coupon books in the lobby, takes the trip a whole lot further.

  • If you are looking for a clean place to stay with a really nice indoor pool, then DO NOT STAY HERE!! Our rooms door was bent at the top and bottom and would not close flat unless you slammed the top and bottom. The bathroom was TINY and I mean tiny!! The electrical outlet were taped over and I can only assume that's to keep critters (insects) out. The indoor pool had a layer of FUNK over the entire floor and and the smell was terrible. We booked our stay online without seeing the location and it was too late to cancel and get a refund.

  • Nice location and spacious room. We got the double queen bed. The only real complaint about the room was the really small bathroom. Breakfast was free as advertised but wasn't great. You had to microwave the biscuits and pre-wrapped egg omelets. They had two cereals and ran out of milk twice..The coffee was good though. You get what you pay for.

  • WHATEVER YOU DO, DO NOT STAY AT THIS HOTEL! My girlfriend and I travel at least once a month, and this was our first (and our last) time staying with Days Inn. We incurred several major issues at this hotel. 1. The room we originally got was a 2 queen bed room for me, my girlfriend, and our two friends. After receiving a very rude check in experience, we walked into our room with a filthy bathroom (toilet was dirty, floor had stains, not restocked). Not only that, there were cables on the bed and the mini fridge was basically thrown in the middle of the room. 2. Upon reporting this to the front desk, the receptionist came and attempted to clean the room, but after a few minutes of us waiting for her to vacuum and her cussing under her breath, she assigned us to a new room. 3. The second room she gave us would not unlock with the new key. When I came back to the desk, instead of a polite greeting, I was welcomed with a rude, "What the hell do you want now?" 4. I was given new cards to retry the room. They did not work. I went downstairs to the front desk to report the continuing problem. 5. In a fit of pure rage, the receptionist proceeds to scream the F word and other profanities, banging the desk and yelling at me about how she hates her job and she should have never come into work that day. 6. I did not react at the time, but was given another room. At this point I just wanted to lay down and rest and forget about this horrible experience. The new room looked nothing like the photos on the hotel website. The bedsheets gave my girlfriend and I rashes. The bathroom smelled like urine. The floors had several stains and the electrical outlets were very dangerous. 7. When we attempted to call the front desk for these issues, the calls were instead directed to another room and I ended up accidentally complaining to another guest. When I physically went to the desk to let them know about that, the manager rudely told me , "Yeah, we know that, you don't need to tell us." There were so many other small issues. For example, they were painting in the breakfast area while guests were eating and the breakfast literally looked like someone brought leftovers from home. Overall, this was by far the WORST hotel experience I have ever had in my entire life. Days Inn and Suites in Downtown Gatlinburg Parkway, you need to get your management, your staff, and your rooms under control.

  • Pros- Staff was nice and accommodating and tried to be as helpful as they could given their unacceptable work conditions. Cons- My wife and I decided to do our 15 year anniversary at this hotel and boy was it the biggest mistake ever. We were told our room would haven't a fireplace, jetted tub and balcony. No such rooms existed. The hotels up Keeper is super poor, paint needed everywhere, broken door casing, stained carpet. so we got a room with just a fireplace and jetted tub. The Tub was nasty brown stained. This was their top sweet?!?! Do your self a big favor and choose another place. there's much better hotels in Gatlinburg for the money. We left there and got a different hotel for the second night of our stay. BEWARE!!!!

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