Heron Island Resort

4.19 Votes
  • Address: Heron Island QLD 4680, Australia, Gladstone

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  • Heron Island Resort Address: Heron Island QLD 4680, Australia, Gladstone
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Heron Island Resort Reviews & Ratings

  • 5 stars for location. The resort is a bit laid back and probably not what people are thinking for 5 stars, but we had a great time. Snorkeling was amazing! Food was decent, rooms were basic but fine. Staff were knowledgeable about the birds, turtles and rays. Beaches were great.

  • Beautiful island but we should have listened to the reviews about the resort. So incredibly dirty & in a state of disrepair. I do not recommend family’s with babies to travel here due to the extremely low standard of cleanliness. The restaurant staff are very friendly and accommodating and we enjoyed the food so the two stars are for the restaurant. If you like moldy curtains, spider infested rooms, bird poop covered pathways & a backyard with dead birds then this is your place.

  • The island itself is as good as it gets (at least when we were there in July). The accommodations could be tents or shacks and you’d still enjoy the wildlife, sandy beaches, and snorkeling. The resort facilities are good. We stayed in a cheaper “turtle” room and found it to meet our needs with a reasonably comfortable bed and it good cleanliness. However, food on the island was mediocre at best and throughout the island all staff seemed overworked and flustered. You book things like snorkel tours, reef walks, etc. after getting to the island. Many of these fill up a day or two early and there are three separate places to sign up for things depending on what your doing. As a result, if you delay booking or end up at the end of the line when you get there and are staying only a couple days, you could have activities like semi-sub unavailable during your stay. It would be nice if they had an advanced booking option for activities that cost money and one central location for signing up for activities to streamline things. The snorkeling tours were fantastic. Perfect length (45 minutes in the water plus travel to and from location of snorkeling). Plus you could snorkel right of the beach within 2 hours of high tide if you want (although not quite as good as the tours). We enjoyed both length of tours and wildlife you see on Heron Island much more than in northern reef near Port Douglas/Cairns. Gear and wetsuit rental is reasonably priced, but we saw many people with wetsuits that were ripped or damaged in some way. For $15-20 a day, suits should be in good condition but were hit and miss. Overall, this was the highlight of our Australia vacation and we’d recommend it to friends despite the drawbacks of the resort, but a few details could use improvement within the resort management/culinary offerings. Even with the downsides, I was surprised at how cheap the overall experience was. Reasonably priced for what you get.

  • The island was amazing but the resort was not. We felt like patrons we're an inconvience for the staff who seemed to be more interested in their own social life and on a few occasions I was left feeling disappointed with service and attention to detail.( Not all staff but overwhelming the majority) That said we had an fantastic time and felt truly amazed each day by the beauty and diversity of the island and all it's wonderful creatures. We even got used to the birds!

  • Great place to get away and disconnect. Heron is an amazing wildlife sanctuary, saw so many sharks, turtles, hatchlings and lot of birds. Don't look up with your mouth open!

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