- Address: 17 Science Museum Road, Tsim Sha Tsui, Hong Kong
Hotel Icon - Review
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Hotel Icon, Hong Kong Reviews
In my opinion, this is the best hotel in the World, unlike any other. The staff are outstanding, service & and choice of dining brilliant. Views of HK harbour stunning. Really good value for money. Try to book a room on the upper floors.
This hotel is incredible. Service is non-stop from before check-in all the way through check-out. The rooms are amazing. Room service, a+. Above & Beyond breakfast and service is great. Free electric shuttle downtown, free mini bar. We will definitely be planning another trip to Hong Kong because of this hotel.
Thank you for a great stay and the pleasant hospitality from ALL the staff. This was our first stay at Hotel Icon, we were not sure what to expect but we could not fault anything about this hotel in the end. It is definitely a hotel like no others!! There was a little noise issue during our stay but the staff were quick to address it when it was raised. The rest of our stay was very comfortable and pleasant.
What I liked about the hotel was the modern design and excellent customer service. However what I did not like about the hotel was the location - sure they have a shuttle but it still inconvenient if you want to travel to TST Station. We also experienced significant odour from mildew. I suggest a dehumidifier be installed in all rooms. I also had an issue with the shower with the drain not working properly. We would have a flood in the bathroom after each use. Despite informing the hotel about this several times we did not experience any resolution. I also booked online directly with them hoping to get an upgrade and was disappointed that I did not although I knew this was not guaranteed. The restaurant was excellent at above and beyond. Overall I’d stay somewhere else and consider just eating here if you want fine Chinese food. The charge for the Tesla transport to and from the airport is three times the cost of a taxi and unnecessary.
Beautiful hotel with friendly service. The rooms were very clean and modern. The heated pool overlooks the harbor. The fitness room has lots of machines and weights and overlooks the city. Breakfast at the Market was plentiful and delicious. The MTR station is nearby and it's easy to get to all the attractions. I highly recommend this hotel!