Comfort Inn, Hummelstown
About Comfort Inn, Hummelstown
Comfort Inn, Hummelstown - Address
Address: 433 Suedberg Rd, Pine Grove, PA 17963, USA
Timings: 24-hrs Details
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Choice Hotels International, Inc. is a hospitality holding corporation based in Rockville, Maryland, in the United States. The company owns the hotel and motel brands Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel & Suites, Mainstay Suites, Suburban Extended Stay, Econo Lodge, Rodeway Inn, and Ascend Hotel Collection. The company manages 6,379 properties worldwide. There were 505,278 rooms, with approximately $45.80 in revenue per room, totaling $758 million in revenue as of April 2016.Wikipedia
Overview of Comfort Inn
Comfort Inn lies in the city of Hummelstown in United States. Comfort Inn is not generally crowded with tourists and visitors.
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Comfort Inn, Hummelstown Reviews - Write a Review
The room was a bit better than average, with comfortable beds, and included the now-standard mini-fridge and microwave. The breakfast was typical. The pool, which we had called in advance to double-check on, broke the day before we arrived. (The pool was also broken last visit, which is why we called to double-check.) The wireless wasn't working. The first floor vending machine ran out of stuff (which the other vending machines didn't have) on Friday night and was still out on Sunday morning. Sometime on Saturday all the room keys were canceled and needed to be reissued. I am giving them three stars rather than two solely upon the excellence of their staff. The desk clerk spotted us on the way in Saturday night and stopped us to issue us new keys. Several members of the staff were very patient about explaining to our eight-year-old that no, the pool wouldn't be fixed while we were there, and enough about the technical details to satisfy him (I don't know how much, having asserted that the pool wouldn't be fixed quickly and sent him to the staff for adult reinforcement.) Bottom line, this is a budget motel which does the basics well (yes, we needed new keys, but we weren't inconvenienced), but at which the extras that it supposedly has are unreliable. Again, excellent staff - if all you need is a room I do recommend them.
Upon arrival, there was no one at the front desk. After about 10 minutes of waiting, someone came in reeking of smoke and I found out that she was the front desk receptionist. The computer system must be out-dated or just extremely slow because I waited another 10 minutes trying to get checked in (mind you, I was in town solely for a wedding that I needed to get dressed and go straight to!). The room was not properly cleaned in what may have been months. There were spiders at the vanity area, in the bathroom and near the bed (I found one in my hair after sleeping in the bed!!). The room, even though it was non-smoking, smelled like smoke. The staff ran the hotel like it was their great-grandmothers run-down country home. At night I told the front desk person that there were some suspicious characters outside and she said "If it makes you feel any better, we've never had a problem here." I was also informed that there are no security cameras outside! What kind of hotel is this?! I was and still am thoroughly pissed off! Honestly, I want my money back or a free stay. I may as well have stayed at some no name roach motel.
The good...breakfast was very good with enough options for the price to make it excellent value. The beds were above average and cleanliness was good. The bad...the pool was not acceptable...cold and discolored. The internet was almost non-existent...even tho we were told there is usually never a problem!!! The water in shower was not hot enough for a shower. Overall...a good stay for cheaper price...but the extras being better would have made for more enjoyable stay.
Way better than the last place I stayed at. The room is clean and can't beat the price. Some things are a little odd like the faucet in the sink, but it's a minor concern.
Go there often. Nice stay, decent room and free breakfast. Wifi wasn't working this visit. Front desk didn't mention it at check in.