Budget Car Rental, Kissimmee

Budget Car Rental, Kissimmee

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About Budget Car Rental, Kissimmee

Budget Rent a Car System, Inc. is an American car rental company that was founded in 1958 in Los Angeles, California by Morris Mirkin. Budget's operations are headquartered in Parsippany-Troy Hills, New Jersey. With its original fleet of 10 cars, the company lived up to the 'Budget' name by undercutting the daily and per mile rental rates of the established airport based car rental companies. Mirkin was joined in 1959 by Julius Lederer (husband of columnist Ann Landers) who built the company, and made it an international company. In 1960, the headquarters moved to Chicago, Illinois and the rental fleet expanded with franchised and wholly owned rental outlets. The company was eventually acquired by Transamerica Corporation, and then sold in 1986 in a leveraged buyout by Gibbons, Green and van Amerongen Ltd., along with management (led by CEO Clifton E. Haley) and selected investors. The company made its first public stock offering in 1987. Team Rental Group purchased the public company in 1997 and took the name Budget Group. In 2002, it sold the company's assets to Cendant Corporation, which also owned Avis and in September 2006, Cendant Corporation separated into four independent companies. The real estate division became Realogy, Inc., its hospitality services division became Wyndham Worldwide, and the travel distribution services division became Travelport, Inc., an affiliate of The Blackstone Group. In 2006, following the Travelport sale, Cendant, now composed solely of its vehicle rental services businesses, renamed itself Avis Budget Group. Of the approximately 800 Budget Rental Car locations in the U.S., 600 are company-operated locations and 200 are licensee locations. Internationally, there are 150 company-operated locations and 1,800 licensees.

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Budget Car Rental, Kissimmee Reviews - Write a Review

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  • DON'T DO IT! they only gouge there customers for more!! It took me some time and debating to see if I should review Budget, but I feel like this situation needs to be heard. A few months ago I had taken a trip to Florida and rented via this budget rental location. first off, they were extremely pushy about the insurance with this constant “are you SURE its a really good idea blah blah blah” but I declined. When I went to get the car, I noticed it had a lot of stone chips in the paint that the lady did not write down, when I took pictures and showed her she said “oh I saw that when I was washing it” yet she never recorded any of it. Now while having the car (2017 Ford Mustang GT) it was perfect, not a problem. The problems started when I returned it. Dropped it off gave the keys back and was on my way. A week later I get an email regarding damages to the vehicle and I began looking into it. A week goes by and $360CAD is deducted from my account from budget, when I look into the reason, they say the front windshield was cracked (I was 100% SURE it wasn’t) after calling and talking to a lady and asking for pictures she said there aren’t any, I just have to take there word. I rented a BRIGHT RED Ford Mustang GT, of course I took pictures EVERYWHERE; including dropping it off!I which clearly shows there was no crack. Budget didn’t care to ask for the pictures ONCE. This situation was escalated 3 times before the pictures were accepted and all I got was “based on the pictures we will refund your money” No apology or anything. Now when they refunded it almost 2 MONTHS LATER its only $300CAD with the exchange rate changing. So I still got screwed by them. NEVER EVER EVER rent from BUDGET

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  • Line was a bit long, but the staff behind the counter grew from 2 people to 5 and then things moved along. We had a very pleasant experience and we travel to Orlando about twice a year on average. Will use them again!

  • I wish I could give no stars. This particular location I know does the best they can but the budget company as a whole is the most horrifying way I have ever rented a car. I've been waiting here for such a long time here to return a car and retrieve another and because there is only one person that works for both Avis and budget I'm stuck waiting .

  • Very unprofessional and rud staff

  • Fantastic service. I picked up my vehicle from MCO, within first day car having starter issue. Jumped the car twice and requested an exchange. This location was the closest budget office. Showed up, explained the situation, the lady took care of me. No questions asked, no discussion of extra charge, she was happy to assist me to meet my need. I would use this location next time I return to Orlando.

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