Berjaya Langkawi Resort, Langkawi
Berjaya Langkawi Resort - A Quick Overview[Contribute/Review]
Address: Karung Berkunci 200, Burau Bay, 07000 Langkawi, Kedah, Malaysia
Timings: 24-hrs Details
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Berjaya Langkawi Resort, Langkawi Reviews
Good and quiet location. Good facilities. Good dining and recreation options. Rooms needs upgrade / upkeep. Heard buggy handlers mentioning couple of times, "let guests carry their own luggage, it's not our job", kind of let down for a reputed hotel. Baggage handling / support can be improved. Overall a good experience.
The chalet was very nice, with a lot of space. Bed was very comfortable. The monkeys around the pool are so cute. But the macaques were frightening. They were very aggressive. So the balcony was not usable. Shuttle service is a big plus! Liked it very much overall. Would like to come back one day.
Lovely hotel, great facilities for the whole family, but if you are travelling with an infant, the cots provided are not that great. They are the typical travel/camp cots but are a bit old and worn - in my opinion, also a bit dirty. Location of the resort is good. Very near to the oriental village and sky bridge. The resort Shuttles are able to drop you there and it's a short walk back.
The Malaysian women working as servers in the Thai restaurant were all very rude and put us off going back to the restaurant. Shuttle staff were always very helpful and welcoming. Front office staff were ok. Chinese restaurant staff were very good. Rooms were good but not suited to our family with a 2 year old. Ants were annoying but couldn’t be helped. Bed was too hard and over a week I developed a sore back. The spa is amazing!!! Beautiful ambience and staff were excellent!
We would like to thank you for providing us with an excellent service and experience. Both my husband and me are nature enthusiasts and Berjaya gave us just the right experience. The staff at the Beach Brasserie were extremely courteous and polite. We also appreciate our experience at the SPA. The services offered by their staff are also very commendable.