Borough Of Waltham Forest Swimming Club, London
About Borough Of Waltham Forest Swimming Club, London
Borough Of Waltham Forest Swimming Club, London - Address
Address: Waltham Forest Pool & Track, Chingford Rd, Walthamstow, London E17 5AA, UK
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Overview of Borough Of Waltham Forest Swimming Club
Borough Of Waltham Forest Swimming Club lies in the city of London in United Kingdom. Borough Of Waltham Forest Swimming Club is not generally crowded with tourists and visitors.
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Borough Of Waltham Forest Swimming Club, London Reviews - Write a Review
Decided to have my son's birthday party here, facilities were absolutely brilliant however...the party staff overall were absolutely appalling in terms of customer service and ability to manage a party. The so called party manager/leader (If she actually even exists) was never available and returned no messages left over a 4 month period. The general manager was the only person demonstrating true customer service and providing support where necessary. Those dealing with parties need proper training including the importance of not stealing extra meals and then lying about it! I would return in the future to make use of the facilities, however would never use the party options or refer any friends.
Really helpful reception staff; pool was clean and was quiet. The only problem (and it was a big problem) was the state of the changing village - it was truly filthy and smelt terrible. I will give it another try but if it’s just as bad then I won’t be back. Please sort it out!
There's nothing extreme about the extreme part. We were told we were getting a bmx and skate park - Olympic sports that local kids could have got into as long term sports - and ended up with a soft play more suited to kids parties. Nice pool to have local though but the pool is a bit on the cold side and pool opening times are a bit sporadic.
I'm quite a regular of the swimming pool. I go with my daughter to the teaching pool. Nice and clean with friendly staff. My daughter use the running track for as well. I realy like their policy to have free acces for resident children on most of the facilities including the swimming pool.
This is no doubt the best one in town, Staff at the front desk seem very young and inexperienced, but there are some good people there and there are some that may not be up to scratch. I was charged double for missing a class, I did not bother to follow this up because I don't have the confidence in the team that it will be dealt with properly. I do prefer the customer service at other Better gyms in the area. Since i'm signed up I'm not bothered with customer service, I just want to go through and use the facilities. Lets not forget this place is very busy and staff may be stretched with work. Its got good facilities, but could be run better.
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