Enjoyed this visit very much. Toured the factory and watched a man as he hand lathed a bat. Watched the automated machines make a large number of bats of all shapes and sizes. The tour was thorough, from beginning to end. I even got to hold game used bats from some of the best players. Exhibits were very well done. The gift shop was awesome too.

Lots of fun and interesting too. Our whole family enjoyed it. My son got a personalized bat in the gift shop and only had to wait a few minutes to get it. Exhibits were well placed with lots of interactive options. I appreciated that the tour through the actual "factory"was paced just right and everything was easy to hear and see..not matter your age. I am not a big fan of baseball but i had a good time learning about this slice of Americana. Only bad point...parking was a pain.

I can't explain how great of an experience I had when I visited! This place is lovely in it's own right, but the staff puts it over-the-top! My tour guide, a lovely young dame named Megan, made my visit a splendor! She was so well-mannered, well-spoken, and extremely helpful with the historical questions I had...it was almost as if she were a grand-daughter of Hillerich. I have never felt as taken care of as when Megan led me on my tour. The other employees were good, too. Overall, I recommend going to this grand attraction. Ask for Megan, she won't disappoint!

We are baseball fans, so we enjoyed the museum. The kids liked the pitching machine. We paid $15 each for the tour, which walked us through the manufacturing floor. It was interesting to see the whole process. They were manufacturing bats for a Giants player the day we toured. There are two reasons for a four star rating instead of a five star. First, there are too many people in each tour group. We were at the back of the group and could not see what the guide was talking about nor the demonstrations, and hearing him was impossible. We could hear more information from the tour group behind us then we could from our tour. Second, the tour was so rushed; everyone felt it and was talking about it. The movie was very good, motivational. Recommend seeing it. We also had a custom bat made. Plan to spend 3-4 hours there.

This place is outstanding! If you are even a little bit of a Baseball fan, you owe it to yourself to check out this American jewel! The tour is wildly informative and very interesting. The museum outside the factory is top notch as well. Don't miss the opportunity to hold some of histories greatest bats! Seriously, not to be missed!