Sierra Nevada Resort & Spa

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Sierra Nevada Resort & Spa - Review

Travelling to Sierra Nevada Resort & Spa, Mammoth Lakes is fun only when you have all the necessary information. One glance at this page and you will know every little detail that will make trip planning easier. Know the exact address and check the location on the map. You will find ticket prices and timings here. If you have any doubts or want to confirm the opening or closing time, then note down the contact number to get in touch with the management. If you have already visited this place and have some suggestions regarding the available content on this page, feel free to edit it. TripHobo would love it if you can also contribute photos to complete the information.

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Sierra Nevada Resort & Spa, Mammoth Lakes Reviews

  • It makes me wonder how this hotel is able to get at least four stars on average in their reviews. Location is no doubt a great plus, friendly staff but their follow up on service is appalling! When we checked in, the reception at the front Tony assisted us to get a better room, of course with additional fees of which we were gladly pay for. So we ended up with one of the chalets that has a king size bed with attached kitchenette and pull out sofa bed. First and foremost, they didn’t even bothered to check the condition of the sofa bed and it was clearly old and the springs holding the frame had been busted and not repaired and therefore the mattress was sloping to the center all the time. Upon the following morning, made a complain, and their maintenance team came to check and basically said it was not sleepable at all. So providing the solution of asking Housekeeping additional mattress to be placed in the living room instead. We came back in the late afternoon to find a massive blown up mattress that was not even made with the necessary linens. Towards the later of the evening, the mattress itself definitely had a leak and again, another us restful sleep in a supposedly four star rated by people who have stayed here? The property definitely needs a good overall look at the management of how they intend to sustain this rating if just for us alone, our stay has been horrible. Make sure to check the conditions of the mattresses which ever unit you intend to book into!

  • A great place. Shows its age but it has been tastefully decorated. Staff is friendly and treats everyone whether overnight guest or a dinner guest with the same care and attention. Rooms are old but well kept. Overall a good option

  • A disappointing stay for the price. For the cost we expected more. To set expectations this hotel is on the same level as a rundown best western or holiday inn. The name “resort and spa” is a bit misleading. We were in a “deluxe” room but furniture was broken, the shower thermostat was hanging off the wall, the drain cover was broken so we kept on stepping down the drain, the air conditioner sounded like someone kicking a tin can. Also the walls are paper thin so it’s noisy (depending on your neighbours). The pool was also closed which we didn’t know about. Finally the staff at check-in were unprofessional and a bit rude. I was left standing there for at least 10 mins whilst they answered phone calls giving prices for rooms and taking reservations!

  • Booked through Priceline with deceitful pictures. Not a single picture of the "lodge" part of this resort. The rooms were outdated and nothing like the nice new updated rooms pictured. Overpriced crappy rooms that be were equivalent to 1-2 star. We were okay with the room until we woke up at midnight to an extremely loud sound in our wall. Sounded maybe like a pipe banging or something clunking. I turned on the bathtub in our room and it changed the clunking a little so assuming it's a bad pipe. Called the front desk and told them. They said they would look into it but didn't hear anything until I asked while checking out. It seems like they knew about the problem but haven't done anything about it. We slept horrible that night and will not stay at this hotel ever again.

  • Eh. Stayed there for last minute night after coming out of the sierras with friends. Felt like a Super 8 with a “resort” strapped to its name. Then someone went through with 2x4s and nailed them around the borders. AC didn’t work well. Room was warm. Mini golf looked like something from old school 70s paint in middle of parking lot. The spa is there somewhere but I feel like if you wanted a spa you’d get closer to the real resort up in the Mtn

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