Courtyard Cadillac Miami Beach-oceanfront
- Address: 3925 Collins Ave, Miami Beach, FL 33140, USA, United States
- Phone: +1-3055383373
- Ticket Price: Free
- Tags: Hotel, Family And Kids
Courtyard Cadillac Miami Beach-oceanfront - Review
Planning for vacation with family, then Courtyard Cadillac is the ideal place for you. Located near to the beach, this hotel has every amenity for a perfect family holiday. The rooms are well furnished and neatly maintained. Apart from this, the hotel also has a pool inside the premises where you can relax. Near the pool side you will also get to taste some lip smacking snacks, such as chicken fingers, burgers, and cold drinks. The ambience of the hotel is really friendly with well-coordinated staff to meet your needs.
How To reach Courtyard Cadillac Miami Beach-oceanfront by Public Transport
- Rented car/taxi
Courtyard Cadillac Miami Beach-oceanfront, Miami Beach Reviews
This hotel was a Marriott Courtyard. Currently it's an Autograph Collection still part of Marriott. It's a beautiful hotel. As we walked in, we were offered fruit infused water and an apple. The staff are super friendly. At the pool and beach area, they offered water and checked to see if you need anything. The burger I order was great. It was wrapped in lettuce when I asked for no hamburger bun most places don't do that. Once again great happy friendly staff. Also Ocean view and room was nice.
Very chic hotel. The rooms are incredible - lots of detail. However, the service is not all that great. The waiters are not attentive. The beach only had a single server attending to 50+ people on a bright sunny day on Labor Day weekend (Saturday). A drink would take 45min to arrive. After complaining to management, they darkened the skies with additional servers. But, it was too late. The day was practically already over. You would think that they would have lots of servers and be very attentive to the guests. We then moved to the pool and it took over 15-20 minutes for a server to come ask what we wanted to drink or eat. We had to again confront the manager. The issue is that the servers are not trained to be attentive enough.
We had the most amazing experience. The service was unlike anything we have experienced. They knew our names, and always treated us like gold. They offered amazing rooms, beautiful pool views, beach and pool side service, amazing staff, great drinks and food, etc. They even surprised me with two bandanas to bring home for my puppies with a sweet letter signed by the staff. We WILL be going back.
Horrible check in experience. Took almost an hour and a half to find a room, were asked to downgrade and told the room type we paid extra for & was guaranteed was not available, and weren't offered any kind of compensation or uprade, as a Marriott platinum premier member. I understand issues occur; it's how the hotel handles these situations that makes a difference and this hotel did not handle the situation satifactorily. Edit: they have since apologized for the issue and made up for the situation. Everything else about our stay has been great
The hotel is so good especially Mitha who works in the swimming pool. she's so kind and friendly with all the people. She treats us so nicely.. the hotel is very lucky to have someone like Mitha. Thank you all especially you beautiful Mitha ❤❤