Overview of Choco Story Jacques Torres Chocolate Museum
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Great selection of chocolates and ice cream. Brought my toddler here because the Children's museum of art was closed and thought some ice cream might cheer her up. Place is empty in the middle of a Tuesday which is to be expected. Decor and displays were beautiful but the attitude from the associates were sorely lacking. As I tried to bring my toddler to the restroom, I'm guessing they were about to clean the second of two restrooms. One of the associates rudely yelled for us to go in the other one - the one that hadn't been cleaned yet. At first I hadn't known and didn't hear clearly, so she rudely yelled "on the right" in a very frustrated tone again from about 20 feet away. I confirmed to her that I had heard her and was going on in there. On our way out, as I was thanking the employees for allowing us to use the restroom out of politeness, I could overhear complaints from the staff about customers and their use of the restrooms. The associate who had yelled at us earlier was standing in front of the exit was now impatiently and scornfully directing us to leave, saying "this way" which we were doing anyway. I guess some people can't understand the concept of children taking longer than adults to walk and have low tolerance or understanding of quality customer service. On the bright side, the associate that sold us the scoop of ice cream was the least abrasive. Not exactly one to smile or seem happy to be working there but at least she acknowledged my capacity for manners in our transaction.
Great tasting cookies and chocolate treats! This store is also connected to a tiny museum that has lots of delicious chocolate samples to try. We even got to stop and talk to Jacques Torres himself who apparently frequently teaches the classes there. Very cool!
I went with my parents to the museum and had a blast! It was so much fun to learn how to make chocolate truffles and how the mayans used to make hot chocolate ! There's lots of history and cool facts about the entire process of chocolate from cocoa bean farming to the final product and even chocolate bars with cocoa beans from different countries . I highly recommend ending your experience in the store since they have endless delicious goodies to try! Jacques is indeed the king of chocolate !
We had a great time there! We were lucky enough to have a chocolate class with Jacques himself! I highly recommend this! And the chocolate is delicious!
If anything this is the most underrated place. We booked chocolate making class to celebrate our son's 6th birthday! It was an amazing amazing experience!! If you want to do something great while creating a memorable experience take the class! Jacques Torres teaches the class and he is real fun! Just do it!!!