Macy's Herald Square

Currently Closed
  • Address: Herald Square, between 34th and 35th on Broadway (Entrances also available on 7th Avenue and 34th Street, as well as on 34th Street between 7th Avenue and Broadway), New York City, United States
  • Timings: 10:00 am - 08:30 pm Details
  • Phone: +718-2126954400
  • Ticket Price: Free
  • Time Required: 01:00 Hrs
  • Tags: Shopping Center

The Macy's Herald Square is the flagship of Macy's department stores, located on Herald Square in Manhattan, New York City. This is World’s and ofcourse America’s largest Departmental Store. Macy’s Herald Square used publicity devices such as a store Santa Claus, themed exhibits, and illuminated window displays to draw in customers. Reaching the place is easy as it is one of the important landmarks in New York, well connected with the local transport. You will get buses, metro rail and local cabs for this place. An estimated 20 million shoppers visit Macy’s Herald Square over the course of each year. 

Browse everything from cosmetics to apparel to house-wares and beyond. In fact, the space is so expansive they have a Visitor Center on the 34th Street Balcony Level and restaurant located throughout. Additionally, Macy’s Herald Square can also help you become a better chef with their onsite cooking school, De Gustibus, which offers an array of classes and chef series. If you’re visiting during the winter holidays, take a stroll past their storefront windows, which are decorated every year in intricate and festive displays.

  • International shoppers can get a discount at the visitor’s center.
  • The lower floors tend to be more crowded than the upper floors and weekdays before lunch are the least crowded time.
  • Take advantage of baggage check/coat check if you'll be shopping for a while.
  • Ask the cashier if you'd like to have your purchases shipped home.
  • There are few eat-outs at the Macy’s.

  • Penn Station

  • Koreatown – Korean Food
  • The Spotted Pig - Gnocchi
  • Serendipity3 – Frozen hot Chocolate

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  • Macy's Herald Square Address: Herald Square, between 34th and 35th on Broadway (Entrances also available on 7th Avenue and 34th Street, as well as on 34th Street between 7th Avenue and Broadway), New York City, United States
  • Macy's Herald Square Contact Number: +718-2126954400
  • Macy's Herald Square Timing: 10:00 am - 08:30 pm
  • Macy's Herald Square Price: Free
  • Best time to visit Macy's Herald Square(preferred time): 10:00 am - 07:00 pm
  • Time required to visit Macy's Herald Square: 01:00 Hrs
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  • 10.97% of people who visit New York City include Macy's Herald Square in their plan

  • 42.61% of people start their Macy's Herald Square visit around 2 PM - 3 PM

  • People usually take around 1 Hr to see Macy's Herald Square

Monday, Wednesday and Thursday

77.98% of people prefer to travel by car while visiting Macy's Herald Square

People normally club together The High Line and Empire State Building while planning their visit to Macy's Herald Square.

* The facts given above are based on traveler data on TripHobo and might vary from the actual figures
  • user-avatar

    On 27-Sep-2016


  • Featured in Miracle on 34 street, Macy’s always reminds me of timeless Christmas movie. Times had changed since but Macy will always be known by Miracle on 34 street. Grandiose, gorgeous store founded in 1868 by Rowland Macey was the first department store in New York. It’s grown to 690 stores under nameplate Macy’s and 170 outlets that sell quality merchandise, almost everything imaginable in retail. It’s fun to browse and admire vast selection of wonderfully displayed items. Shopping at Macy’s is ultimate treat. It’s a pleasure to get some treasure that makes you happy and experience luxury at its finest at miracle crown jewel of big 🍎retail.

  • I never expected myself to shop here as often as I do. This Macy's has everything under the sun, department store-wise. There are sales all the time in multiple departments. The store building itself is so massive you can easily get lost. Very conveniently, there are multiple bathrooms and restaurants throughout the building. During Christmas-time, the decorations inside and out are gorgeous, so it's definitely worth a visit during that time of year.

  • The range and variety of items at Macy's is exceptional. However the staff and customer service are absolutely appalling. In my experience the staff were unable or unwilling to assist me outside their assisgned brand department (literally meters from where they were standing), which caused me to miss purchasing the last of a garment that I wanted because I had to return the next day to ask someone from that brand. The staff have also been extremely rude to me and my family. My sister wanted to try on a dress for her senior prom and was yelled at to wait in line by 2 staff members who were sitting on the ground on their phones in the fitting room area. My sister's boyfriend and my father were trying on suits one evening and the staff couldn't divide their attention to help them without getting distracted talking to one another outside the fitting rooms. I understand that working in retail is frustrating and boring, I did it for 5 years whilst in school. This does not excuse the experience I have had at Macy's. The staff might not get tipped, but that doesn't matter. They work in a customer service role and the customer should ALWAYS be the priority, especially at such a reputable store. The lack thereof is extremely disappointing.

  • Disappointed with the Fall fashion items on the second to fifth floors. I bought a couple of very casual items. I was really interested in evening wear, and couldn't find anything I liked. Cost was not the issue... I guess I'll have to go to the competition. However, I am planning to go again in October in case there will be more exciting new Fall items. I like Macy's and will give it another chance.

  • What an amazing place! As it opened they played loud music and the employees stood there in a row welcoming the customers and clapping their hands! I bought 4 Levi’s jeans for example a 501 for 36$!! Wow those are 109€ in Germany! That was well worth it! Staff all time friendly and helpful! Macy’s is just great!

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