National 9-11 Memorial Museum

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  • Address: 180 Greenwich Streetnew York, Ny 10007, New York City, United States
  • Timings: 09:00 am - 09:00 pm Details
  • Phone: +1-2123128800
  • Ticket Price: 26 USD
  • Time Required: 02:00 Hrs
  • Tags: Museums, Memorial, Family And Kids, Specialty Museums
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National 9-11 Memorial, which is also known as National September 11 Memorial & Museum, was established to remember and honor the September 11, 2001 new york terrorist attack and the 1993 World Trade Center bombing which killed 2,983 people in total. The 9/11 memorial is located where the building of the World Trade Center was standing in the past. The memorial museum opened to the public immediately after the 10th anniversary of the attacks in 2011. The memorial covers the area of 8 acres.

Design of the 911 memorial

The memorial is designed in such a way that it is known as the eco-friendliest plaza ever. There are 2 waterfalls and reflecting pools on the premises that are surrounded by 4000 trees.

The Survivor Tree

A Callery pear tree was found on Ground Zero after the attacks. Even though the roots were snapped, and branches were burned, this tree was rehabilitated. Today, you can see this surviving tree at the memorial that represents survival and rebirth.

Ground Zero Cross

The Ground Zero cross is part of the National September 11 Museum and is part of the display.

9/11 museum

National 9/11 Museum is located on the same premises of the memorial. Its huge exhibition space is dedicated to documenting the impact of the attacks on the World Trade Center. The exhibits include a collection of monumental and authentic artifacts along with archives, multimedia displays, and narratives that will tell you about the lives that were lost. This 911 memorial museum was opened to the public in May 2014 and showcases the Last Column standing at the center and the Slurry Wall of the “Bathtub”. Other museum exhibits include the metal pieces from all the World Trade Center buildings, recordings of survivors, pictures of victims, and wreckage photographs.

Museum Exhibitions

The collection of 11,000 artifacts including artwork, books, ephemera, oral histories, textiles, and manuscripts along with 40,000 print and digital photos can be explored here. The exhibits include -

Cover Stories

"Cover Stories: Remembering the Twin Towers on The New Yorker" is a collection of covers from culture magazines and weekly news. It covers the stories from the construction of the Twin Towers as well as the destruction that happened after the attacks.

Historical Exhibition

The exhibitions are separated into 3 parts include the events of the day, before 9/11, and after 9/11. Learn about it through video recordings, audio archives, and first-person testimony.

Memorial Exhibition

Learn the stories of victims through touch-screen tables. Listen to the audio remembrances that were recorded by the loved ones of the people who were killed in the attacks.

Rebirth at Ground Zero

It is a unique presentation that includes 270-degree panoramic media installation

Reflecting on 9/11

It is a recording studio where visitors can answer questions regarding how 9-11 attacks changed their lives. You can also see the collection of video interviews of journalists, members of the armed forces, government officials, survivors, and family members of the victims.

Witness at Ground Zero

It is a collection of more than 500 photos that capture the attacks and rescue work. These are by French photographer and video director Stephane Sednaoui who volunteered for the rescue efforts.

9-11 Tours

Most of the 9-11 museum tours are for an hour and are in English. It is recommended to take a guided tour to understand the significance of the exhibits. Here are some of the tours that you can choose from according to your preference -

Early Access Museum Tour

It is a 60-minute tour from 8:15 a.m. to 9:15 a.m that will let you explore the museum before it opens to the public.

"Architecture of Memory" 9/11 Memorial Museum Tour

It is the tour that explains the architecture of the World Trade Center as well as its history. You will get to learn about the attacks and how National 9/11 Memorial & Museum of New York was established.

"Understanding 9/11" Museum Tour

Opt for this tour to understand what events led up the attacks and how it impacted the world. Learn how it is still significant.

"Uncommon Courage: First Responders on 9/11" Museum Tour

There were more than 400 people who sacrificed their lives to save others. Hear all these inspiring stories that show courage from the staff of the museum.

Official 9/11 Memorial Tour

See the symbolism behind the design of the memorial and understand the history of the World Trade Center.

Youth and Family Tour

Take a tour of the National September 11 Memorial & Museum where interactive activities are organized so that kids can also learn about the history behind the establishment of the memorial.

"Understanding 9/11" Museum Tour en Espanol

This Spanish language tour will tell you the history, show you authentic artifacts, and will tell you about the way people reacted after the attacks.


The museum is designed in such a way that it is accessible for everyone including -

  • Visitors on the Autism Spectrum
  • Visitors Who Are Blind or Partially Sighted
  • Visitors Who Are Deaf or Hard-of-Hearing
  • Visitors with Limited Mobility
  • Service animals are welcome.

The mechanized scooters, wheelchairs, other power-driven mobility devices, and walkers are accommodated.

National 9-11 Memorial Museum Travel Tips

  • The museum temperature is between 68 and 72 degrees Fahrenheit. Consider carrying a light-weight jacket to stay warm.
  • Films are featured daily that are free to the visitors of the museum. But, timings may vary.
  • Some exhibits may not be suitable for kids under 10. Parental guidance is advised.
  • Personal photography is permitted on the grounds of the memorial.
  • Large bags or backpacks may not be allowed inside the museum.
  • Public restrooms are not available in and around the memorial. Restrooms in the museum are available for people with tickets only.
  • Outside food is prohibited on the premises of the museum. You can purchase food and drinks at the on-site cafe.
  • On-street parking in lower Manhattan is limited and the Memorial does not provide parking.
  • As the memorial is a place for 9/11 remembrance and reflection, please refrain from making loud noises or creating a nuisance of any sorts.
  • Last admission is 2 hours prior closing.

Entrance Ticket Details For National 9-11 Memorial Museum

9/11 Memorial tickets: Free

9-11  Museum tickets

  • Adult: USD 24
  • Youth (7–12): USD  15
  • Young Adult  (13–17) : USD  20
  • Senior(65+):  USD  20 
  • College Student:  USD  20 
  • U.S. Veteran:  USD  18
  • Tuesdays (5 p.m. – close): Free

National 9-11 Memorial Museum Hours

9-11 memorial hours:  7:30 am –9 pm

9-11 museum hours

  • Sun.–Thu: 9 am – 8 pm
  • Fri - Sat: 9 am – 9 pm
  • Last entry 2 hours before closing time

How to Reach National 9-11 Memorial Museum

Getting here

9-11 memorial NYC is easily accessible and can be reached by using different modes of transport.

By subway

  • 1 train to Rector Street
  • E train to World Trade Center
  • R train to Cortlandt Street
  • R train to Rector Street
  • 2 or 3 trains to Park Place
  • A, C, J, Z, 2, 3, 4 or 5 trains to Fulton Street
  • A, C, 1, 2 or 3 to Chambers Street

  • Devon and Blakely
  • Ruchi
  • Ho Yip
  • Majestic Pizza
  • McDonald's

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  • National 9-11 Memorial Museum Address: 180 Greenwich Streetnew York, Ny 10007, New York City, United States
  • National 9-11 Memorial Museum Contact Number: +1-2123128800
  • National 9-11 Memorial Museum Timing: 09:00 am - 09:00 pm
  • National 9-11 Memorial Museum Price: 26 USD
  • Time required to visit National 9-11 Memorial Museum: 02:00 Hrs
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  • 65.39% of people who visit New York City include National 9-11 Memorial Museum in their plan

  • 27.4% of people start their National 9-11 Memorial Museum visit around 11 AM - 12 PM

  • People usually take around 2 Hrs to see National 9-11 Memorial Museum

Wednesday, Saturday and Sunday

84.76% of people prefer to travel by car while visiting National 9-11 Memorial Museum

People normally club together Statue Of Liberty and The High Line while planning their visit to National 9-11 Memorial Museum.

* The facts given above are based on traveler data on TripHobo and might vary from the actual figures

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