National 9-11 Memorial Museum

Currently Closed
  • Address: 200 Liberty Street, 16th Floor, New York, NY 10006, United States, New York City
  • Timings: 07:30 am - 09:00 pm Details
  • Phone: +1-2122665211
  • Ticket Price: 24 USD
  • Time Required: 02:00 Hrs
  • Tags: Museums, Memorial, Family And Kids, Specialty Museums

9/11 memorial -

National 9-11 Memorial, which is also known as National September 11 Memorial & Museum, was established to remember and honor the September 11, 2001 new york terrorist attack and the 1993 World Trade Center bombing which killed 2,983 people in total. The 9/11 memorial is located where the building of the World Trade Center was standing in the past. It is located right beside the campus of the 9/11 museum. The memorial museum opened to the public immediately after the 10th anniversary of the attacks in 2011. The memorial covers the area of 8 acres. You will get to see names of those who were killed in the attacks inscribed in bronze. The memorial is free of cost. But, you will need a ticket to visit the museum. It will take 2 hours to tour the 9/11 memorial museum.

Design of the 911 memorial -

The memorial is designed in such a way that it is known as the eco-friendliest plaza ever. There are 2 waterfalls and reflecting pools on the premises that are surrounded by 4000 trees.

The Survivor Tree -

A Callery pear tree was found on Ground Zero after the attacks. Even though the roots were snapped, and branches were burned, this tree was rehabilitated. Today, you can see this surviving tree at the memorial that represents survival and rebirth.

Ground Zero Cross -

The Ground Zero cross is part of the National September 11 Museum and is part of the display.

9/11 museum -

National 9/11 Museum is located on the same premises of the memorial. Its huge exhibition space is dedicated to documenting the impact of the attacks on the World Trade Center. The exhibits include a collection of monumental and authentic artifacts along with archives, multimedia displays, and narratives that will tell you about the lives that were lost. This 911 memorial museum was opened to the public in May 2014 and showcases the Last Column standing at the center and the Slurry Wall of the “Bathtub”. Other museum exhibits include the metal pieces from all the World Trade Center buildings, recordings of survivors, pictures of victims, and wreckage photographs.

Museum Exhibitions -

The collection of 11,000 artifacts including artwork, books, ephemera, oral histories, textiles, and manuscripts along with 40,000 print and digital photos can be explored here. The exhibits include -

Cover Stories -

"Cover Stories: Remembering the Twin Towers on The New Yorker" is a collection of covers from culture magazines and weekly news. It covers the stories from the construction of the Twin Towers as well as the destruction that happened after the attacks.

Historical Exhibition -

The exhibitions are separated into 3 parts include the events of the day, before 9/11, and after 9/11. Learn about it through video recordings, audio archives, and first-person testimony.

Memorial Exhibition -

Learn the stories of victims through touch-screen tables. Listen to the audio remembrances that were recorded by the loved ones of the people who were killed in the attacks.

Rebirth at Ground Zero -

It is a unique presentation that includes 270-degree panoramic media installation

Reflecting on 9/11 -

It is a recording studio where visitors can answer questions regarding how 9-11 attacks changed their lives. You can also see the collection of video interviews of journalists, members of the armed forces, government officials, survivors, and family members of the victims.

Witness at Ground Zero -

It is a collection of more than 500 photos that capture the attacks and rescue work. These are by French photographer and video director Stephane Sednaoui who volunteered for the rescue efforts.

9-11 Tours -

Most of the 9-11 museum tours are for an hour and are in English. It is recommended to take a guided tour to understand the significance of the exhibits. Here are some of the tours that you can choose from according to your preference -

Early Access Museum Tour -

It is a 60-minute tour from 8:15 a.m. to 9:15 a.m that will let you explore the museum before it opens to the public.

"Architecture of Memory" 9/11 Memorial Museum Tour -

It is the tour that explains the architecture of the World Trade Center as well as its history. You will get to learn about the attacks and how National 9/11 Memorial & Museum of New York was established.

"Understanding 9/11" Museum Tour -

Opt for this tour to understand what events led up the attacks and how it impacted the world. Learn how it is still significant.

"Uncommon Courage: First Responders on 9/11" Museum Tour -

There were more than 400 people who sacrificed their lives to save others. Hear all these inspiring stories that show courage from the staff of the museum.

Official 9/11 Memorial Tour -

See the symbolism behind the design of the memorial and understand the history of the World Trade Center.

Youth and Family Tour -

Take a tour of the National September 11 Memorial & Museum where interactive activities are organized so that kids can also learn about the history behind the establishment of the memorial.

"Understanding 9/11" Museum Tour en Espanol -

This Spanish language tour will tell you the history, show you authentic artifacts, and will tell you about the way people reacted after the attacks.

9/11 Museum Audio Guide App -

Download the 9/11 Museum Audio Guide App to that offers audio tours. From the stories and recovery at Ground Zero to architectural designs of the memorial and the museum’s archaeological elements, you will get to learn about everything.

Museum Guide for Children -

Children will be explained about the exhibits that are appropriate for the kids above 10 years. The guide will help them understand history and attacks.

Educational programs and workshops -

9/11 Memorial Museum offers several interactive educational programs for children of different age groups that make students think critically about the 9-11 attacks and how its impact was felt globally.

Accessibility -

The museum is designed in such a way that it is accessible for everyone including -

  • Visitors on the Autism Spectrum
  • Visitors Who Are Blind or Partially Sighted
  • Visitors Who Are Deaf or Hard-of-Hearing
  • Visitors with Limited Mobility
  • Service animals are welcome.

The mechanized scooters, wheelchairs, other power-driven mobility devices, and walkers are accommodated.

National 9-11 memorial Museum is one of the main tourist attractions to visit and should definitely feature in you New York itinerary for 2 Weeks

  • 11th September 2018, Tuesday - In the observance of the 17th anniversary, the Memorial and Museum will be closed. But, only the Memorial will reopen to the public at 3 p.m.
  • There are no 9-11 Memorial tickets, but you need tickets to visit the museum.
  • The museum temperature is between 68 and 72 degrees Fahrenheit. Consider carrying a light-weight jacket to stay warm.
  • Films are featured daily that are free to the visitors of the museum. But, timings may vary.
  • Some exhibits may not be suitable for kids under 10. Parental guidance is advised.
  • Personal photography is permitted on the grounds of the memorial.
  • Large bags or backpacks may not be allowed inside the museum.
  • Public restrooms are not available in and around the memorial. Restrooms in the museum are available for people with tickets only.
  • Outside food is prohibited on the premises of the museum. You can purchase food and drinks at the on-site cafe.
  • On-street parking in lower Manhattan is limited and the Memorial does not provide parking.
  • As the memorial is a place for 9/11 remembrance and reflection, please refrain from making loud noises or creating a nuisance of any sorts.
  • Last admission is 2 hours prior closing.

9/11 Memorial tickets: Free

9-11  Museum tickets -

  • Adult: USD 24
  • Youth (7–12): USD  15
  • Young Adult  (13–17) : USD  20
  • Senior(65+):  USD  20 
  • College Student:  USD  20 
  • U.S. Veteran:  USD  18
  • Tuesdays (5 p.m. – close): Free

9/11  Museum Admission plus Museum Tour -

  • Adult: USD 44
  • Youth (7–12): USD 35
  • Young Adult  (13–17) : USD 40
  • Senior(65+):  USD 40
  • College Student:  USD  40
  • U.S. Veteran:  USD 38

9/11  Museum Admission plus Memorial Tour - 

  • Adult: USD 39
  • Youth (7–12): USD 30
  • Young Adult  (13–17) : USD 35
  • Senior(65+):  USD 35
  • College Student:  USD 35
  • U.S. Veteran:  USD 33

Youth & Family Memorial & Museum tour -

  • Adult: USD 39
  • Youth (7–12): USD 27
  • Young Adult  (13–17) : USD 35
  • Child (6 and under):  USD 12
  • Early Access Museum Tour tickets: USD 65 
  • Memorial Guided Tour price: USD 15

Special Consideration museum tickets -

  • 9/11 Family Members: Free
  • 9/11 Museum Members: Free
  • 9/11 Rescue and Recovery Workers (Free with registration): Free
  • FDNY/NYPD/PAPD (with valid ID): USD 12
  • Active/Retired U.S. Military (with valid ID): Free

9-11 memorial hours:  7:30 am –9 pm

9-11 museum hours - 

  • Sun.–Thu: 9 am – 8 pm
  • Fri - Sat: 9 am – 9 pm
  • Last entry 2 hours before closing time.

Getting here -

9-11 memorial NYC is easily accessible and can be reached by using different modes of transport.

By subway -

  • 1 train to Rector Street
  • E train to World Trade Center
  • R train to Cortlandt Street
  • R train to Rector Street
  • 2 or 3 trains to Park Place
  • A, C, J, Z, 2, 3, 4 or 5 trains to Fulton Street
  • A, C, 1, 2 or 3 to Chambers Street

  • Devon and Blakely
  • Ruchi
  • Ho Yip
  • Majestic Pizza
  • McDonald's

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  • National 9-11 Memorial Museum Address: 200 Liberty Street, 16th Floor, New York, NY 10006, United States, New York City
  • National 9-11 Memorial Museum Contact Number: +1-2122665211
  • National 9-11 Memorial Museum Timing: 07:30 am - 09:00 pm
  • National 9-11 Memorial Museum Price: 24 USD
  • Best time to visit National 9-11 Memorial Museum(preferred time): 09:00 am - 05:00 pm
  • Time required to visit National 9-11 Memorial Museum: 02:00 Hrs
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  • 76.83% of people who visit New York City include National 9-11 Memorial Museum in their plan

  • 27.4% of people start their National 9-11 Memorial Museum visit around 11 AM - 12 PM

  • People usually take around 2 Hrs to see National 9-11 Memorial Museum

Wednesday, Saturday and Sunday

84.76% of people prefer to travel by car while visiting National 9-11 Memorial Museum

People normally club together Statue Of Liberty and The High Line while planning their visit to National 9-11 Memorial Museum.

* The facts given above are based on traveler data on TripHobo and might vary from the actual figures
  • When I was young, my family enjoyed going to the observatory level in the south tower and showing me all the great NYC stuff. I had not been to downtown since the towers came down and thus this was my first visit to the memorial. I gotta say it's very well done, and simultaneously heartbreaking to walk in the space I remember so clearly as a kid. All of the tributes are touching, and the remnant on display give at least a modest idea of the s CV ale of what happened here. I highly recommend a visit at least once. Whether you are old enough to have seen it happen, or born after that, do yourself a favour and go.

  • Via the use of film and exhibits, the 9/11 museum is an emotional journey documenting everything that happened on that eventful day, before and thereafter in fine detail. Those that visit will have certain exhibits that will touch them more than others, but most moving for me were hearing the final calls of some of those on board the flights to loved ones home. It was truly heartbreaking. A definitive mark carved into the time line of New York, and the day that the whole World changed, this museum over many others in New York is one of the most important in modern history and should feature highly on all sight seeing itineraries. I advise visiting late in the evening to avoid crowds.

  • I have no words for this location. After such a big disaster this memorial stands as a glimmer of the past and how we as a country still remember every soul we lost that day. When you get to that area you get overwhelmed by a feeling of national sacrifice , and pride over who served and is serving after 9/11 . You feel grateful for all the services which serve our great nation be it police, fire fighters, military or public servants. Grateful to serve this great nation. God bless America and God bless Americans and everyone who love peace and prosperity

  • If your ever visiting New York I feel that you have to visit the memorial, even to just see the reflection pools! It just puts a whole new scale to what happened here! And they do it in a very tasteful way too! If your going into the museum you will find that time just sort of disappears especially going through all the different sections of the memorial. Some parts can be very emotional, but you can choose to go past these area's. But if you choose to go through them it gives you a good timeline of what happened and also a connection to the victims of this horrible event and also the story of the locals and the first responders too!

  • Outstanding. We booked an early morning tour at 8.00am, one hour before doors open. Very informative and humble tour guide. Couldn't help but be moved by her narrative, and soft delivery. Was a special experience which will stay with me. Definitely worth booking this to beat the crowds.

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