Enterprise Rent-a-carCurrently Closed
- Address: 4988 S Orange Ave, Orlando, FL 32806, USA, United States
- Timings: 07:30 am - 05:00 pm Details
- Ticket Price: Free
Enterprise Rent-a-car - Review
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Things to Know Before Visiting Enterprise Rent-a-car
0.14% of people who visit Orlando include Enterprise Rent-a-car in their plan
95% of people start their Enterprise Rent-a-car visit around 2 PM
People usually take around 30 Minutes to see Enterprise Rent-a-car
95% of people prefer to travel by car while visiting Enterprise Rent-a-car
People normally also visit 6520 Lake Gloria Shores Blvd while planning their trip to Enterprise Rent-a-car.
Enterprise Rent-a-car Map
Enterprise Rent-a-car, Orlando Reviews
I was provided a rental through my insurance company after an accident. There was a hiccup when it came to my rental paperwork. After trying twice the tablet that the agent brought with him would not load the proper paperwork and I needed to be driven to the enterprise office. The staff were very polite and helpful in explaining the process. They were not pushy with up selling and I greatly appreciate that. It was an easy drop off and overall a decent experience.
The service and people were top tier. A bit too much used car sales pitch on the insurance that doubles your price. My main problem was the car with the electrical issues. I was handed a car that had a maintenance light on, I was assured it was just back from repairs. Two nights later the car wouldn't lock and all the interior lights stayed on. Yes, it was in Park, yes the stop button was pressed to turn off. Radio wouldn't stop car wouldn't lock. Aggravating to say the least. 900 pm and would have to deal with another car, paperwork and tow truck? Hour later, 1000, I just used the physical key to lock the doors and walked away. Hour later I was back and the car still going crazy. I got in and drove away got home and it turned off. What was different? No idea. This all happened 2 more times during 2 weeks. I turned the car in and no one was at the rental agency to report to. Did I feel safe? No. Was it the car I reserved. No. Was I concerned ? Yes, but I didn`t have the time to deal with the alternative. This was a fully packed business trip with little to no room for errors of time. So, I dealt with it, and I know where I won't go again.
This location is the BEST I have only had the best service from Enterprise from here! I saw the review below and knew I had to post. Customer service isn’t a two way street so if you come in with an attitude you cannot expect great service in return. These employees are nothing shy of amazing! Keep up the great work orange ave Enterprise!
WORST EXPERIENCE EVER! 1st off, didn't have the car I reserved so I'm frustrated about that. So now I'm getting the "something similar speech". I tell the guy working with me to Please just get me into a car so I can get to my meeting. Then some blond haired female comes over and escalates an already frustrating situation. I asked her at least 4 times to Please leave it alone and stay out of my transaction...which she wouldn't do. She obviously didn't appreciate being dismissed so she got angry and told me that they didn't have to rent to me and that they could take me back to the location they picked me up from. Which was fine with me, I don't do the back and forth thing. When the guy who picked me gets outside with me he tries to smooth things over by telling me "She talks too much" as he takes me back to the repair shop they picked me up from. Missed my meeting because I had to Uber to the airport to get a car. This is the 2nd time I've had a bad experience at this location. There won't be a 3rd
the location on Orange Ave is amazing. The people there were very nice and getting the rental was fast and easy. This will be my car rental location and company for a very long time.