Hotel Keihan Universal City, Osaka
Hotel Keihan Universal City - A Quick Overview[Contribute/Review]
Address: Japan, 〒554-8585 Ōsaka-fu, Ōsaka-shi, Konohana-ku, Shimaya, 6 Chome−２−７８, Osaka
Timings: 24-hrs Details
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Hotel Keihan Universal City, Osaka Reviews
Got a double room that was relatively cheap compared with other neighbor hotels (like it's the last one on promo). We really just wanted a room where we can sleep comfortably. Thought it was value for money but it was not. We arrived mid afternoon, turned up their "a/c" to high then stepped out and walked around. Went back 7pm and the room was very warm. We complained at the front desk. First of all, they don't speak English very well. They found it hard to explain but basically, we can't control room temperature. They said it's "centralized" and what we can only control is the fan (low to high). If we want a cooler room, we need to open our window. They didn't even bother to tell me that they will check with their maintenance if they can do something to make the room temp cooler. We've stayed in other hotels with centralized A/C and although we don't exactly get what we want, we really know that it's A/C is working because it becomes cooler or hotter at different times of the day. For me, they advertise A/C but this doesn't seem really like A/C and would consider this false advertising. Since we have to keep the window open, we can hear the noise from City Walk louder until late. Then, I was awoken by this loud howling sound around 130am. I thought it was the wind outside but only to find out it was their ventillation! And it went on for maybe 30minutes. Then it happened again around 330am! I didn't bother calling the reception again because from earlier experience, I don't think they'll really do anything about it. So, I decided to book to another hotel for our second night. Slightly more expensive than Keihan City but worth every yen. Their bed sheet btw, also felt itchy. Such a disappointment. Pricing itself around the same range as their neighbor, more modern hotels when they are clearly far behind in facilities and standards.
This is a pretty typical 3 star place. Beds are a little hard. The service is great. And the amneties are also pretty nice to have.
Close to USJ. Nice view. Nice locker room.
the cleanness of the room need to be improve alot, since as for the 3 days im staying in the hotel, i believe the room was not properly cleaned, what i notice it was not being vacuum at all, only removing the thrash, making up the bed and changing the towel.
Great value for the money, especially if you're visiting Universal Studios Japan.
About Hotel Keihan Universal City, Osaka
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