Ivy And JackCurrently Open [Closes at 11:00 pm]
- Address: 788 Hay St, Perth WA 6000, Australia
- Timings: 06:30 am - 11:00 pm Details
- Ticket Price: Free
Ivy And Jack - Review
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Ivy And Jack Map
Ivy And Jack, Perth Reviews
Experienced it as a hotel guest having both dinner and breakfast there. It was a very busy place on the Thursday night but service was still very good. All food and drink orders taken at the bar and then brought to the table. Food quality and pricing were very reasonable. I love my buffet breakfasts and that's what was on offer in the morning. This was my fourth Holiday Inn stay in 4 different Holiday Inns in the past 12 months. The range was just as good as the others with a chef on hand to make anything extra. Overall a very nice restaurant to have a meal.
Went into Ivy and Jack today. Want to give a shout out to the taller girl with curly hair who served me at the barista counter. She gave impeccable service, making me feel welcome and attended to and did so with a smile to top it off.. Keep up the good work! Will 100% be back.
Stunning decor, a nicer upper class environment with a relaxed setting. Staff seem to be very friendly and rare to find good customer service in Perth. Bar food is extremely limited, standard overpriced Perth prices. But worth a look if you're willing to pay.
It’s not busy. At all. So why aren’t I greeted when I walk in - even a smile would have been nice? There’s a sign at the door - ‘please wait to be seated’ Glad I didn’t wait. I’d still be there. I asked the girl on the cash register if it was table service. ‘No’ not even looking up. Okay then. I ordered a long black. Since, despite the sign, I had to find my own table, I went searching for one. Every free one was dirty. Finally a cheerful guy behind the bar asked if I was OK. I explained I was looking for a clean table. He looked away. Finally I found one. My coffee took an age - the unhappy girl that ‘greeted me’ also delivered it. I gave a cheery thank you and smiled. Nada. Wow. It’s hard to make Vittoria coffee taste good. But today they managed to make it even worse than usual. Obviously not their best day. But it’s my one and only experience here. Not to be repeated. What is it with Perth and customer service sometimes?
Ivy and jack is a cool, retro restaurant, the type you’d see in the movies where the main character and his/her love interest will go for their first date. I ordered a large Mocha and compared to other coffee places, the pricing here is very good. The lady on the coffee machine was very friendly and quick with her milk steaming and I had my coffee really quickly. The only thing short of my 5th star was the wait to order. To no fault of their own the lady in front of me was being extremely difficult with the boy on the register, and the man in front of me was getting increasingly frustrated with both the lady and boy on the register to the point where he walked out. All I can suggest is better customer recovery when dealing with difficult customers to get rid of them and get to other customers quicker. But after ordering I had my coffee within an acceptable time. Thanks for a good experience ✌️