The Carmen Hotel, Playa Del Carmen

The Carmen Hotel - A Quick Overview

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Address: Calle 8 Norte Manzana 4 #876, Centro, 77710 Playa del Carmen, QROO, Mexico

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Timings: 24-hrs Details

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The Carmen Hotel, Playa Del Carmen Reviews

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  • This was my first time here and I was welcomed very sincerely by staff at the beach who escorted me to the deck five pool area where I was immediately greeted by Carolina, who was absolutely lovely during my entire time there. Carlos the DJ was amazing and made it impossible to not dance!! The manager Jose, on duty, was lovely and cared so much about the customers and his staff! The whole experience was so fun and I am going back today !!!!

  • One word....AMAZING. Having been to Playa del Carmen a handful of times, I️ already had my favorite spots to go. However, I️ was blown away by not only the aesthetics of The Carmen Hotel but the service and the food are top notch as well. The rooftop bar is the best perch on the beach and has everything you could possibly be looking for with beautiful views, beautiful people, exquisite food and fantastic cocktails. The best part is that is has a unique blend of tourists and locals which give it a nice sense of character that other establishments in the area lack. Do yourself a favor and make this place a must stop on your trip.

  • Two buddies forced to share a bed due to error by the Carmen. The Carmen is nice but they totally failed our booking. My friend and I came for a scuba vacation and we selected one of the rooms with two separate beds. I even specified in the comments how important two separate beds were. When we arrived, they were apologetic and offered us the captain suite--nice. But it's a room with a see-in shower, basically a honeymoon suite. We're not lovers. This sucks, and they did little to make up for the breach, "you can pay for a complete extra bed room." But these rooms are $350 a night! They even lied and said that all the sunrise suites are king bed only but I looked back at the method I used to purchase the room, and its explicit: two beds (see img). I feel totally screwed by the Carmen hotel. Buyer beware.

  • Stayed at this hotel twice, the overall experience was excellent. The ambience overall including the rooms is amazing. We felt welcomed right from the time we arrived there to the time of checkout. We arrived there as guests but left there as family... highly recommended!!! This hotel was recommended by my friend ‘Fernando Fernandez’... Thanks to him 👍

  • Loved the Carmen Hotel. Great service, perfect location and superb pool area with great beats all day everyday. Stayed for 3 nights and regret not staying longer. This is an adults only hotel and great meeting spot on the rooftop pool. A block from some amazing eats, clubs and the main strip. Starbucks a minute wall away for coffee lovers. Looking forward to getting back again. Thanks a lot especially to Alex Gonzalez for taken care if us the whole trip, felt like family leaving.

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About The Carmen Hotel, Playa Del Carmen

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