Comfort Inn St. Louis - WestportCurrently Open
- Timings: 24-hrs Details
- Ticket Price: Free
Comfort Inn St. Louis - Westport is situated in Saint Louis, United States.
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0.29% of people who visit Saint Louis include Comfort Inn St. Louis - Westport in their plan
95% of people start their Comfort Inn St. Louis - Westport visit around 09 AM
People usually take around 30 Minutes to see Comfort Inn St. Louis - Westport
I enjoyed my stay here, the place is beautiful. check in was a breeze and Ms Chanel like the perfume is what she kept saying was the sweetest and always took care of me with a smile.. and upon checking out Mr Justin greeted me with a smile and asked us if we enjoyed our stay and what could they did to make it better. Everything was perfect, Thnx comfort inn!!
The hotel didnt look like a comfort inn it was better then anyone I stayed at. They were the most welcoming people here ! The front desk lady and the driver lady were nothing but sweet and helpful to me and my family! We came in town for a funeral and they done every thing they can to make our stay great! Would recommend this place and I’ll stay again.
This place is a dump. Room had several stink bugs on the wall and woke up after the first night there with 2 next to me on the bed. I talked to the front desk and they offered to move me to a different room. That room was bug free for most of the day until a few stink bugs showed up by the evening. Also the manager of the hotel called me to make sure the "issues" were resolved and when I proceeded to ask him for some kind of discount because of the first night he proceeded to say that he saw I "blasted" him on Google already so why would he feel the need to now discuss money or giving me a discount. I proceeded to tell him fine by me and don't do anything then and hung up on him. Also...it would've been more comfortable sleeping on the floor as the beds are terrible. Try and turn over on the mattress and sink back to the middle of the bed...not to mention both beds in our room squeaked loudly just by turning over. Overall I would not recommend this hotel at least at this location to anyone. I would've checked out after the 1st night but hotels in the area were booked because of the softball tournament my daughter was playing in.
By far one of the worst Comfort Inn at which I have stayed. We could not get into our room with the first set of keys. Went down to get a new set, which also did not work. Went back down for a third set, also which did not work. The maintenance man came up at the request of the manager on duty to try to get us into the room, but even he was unable. In the meantime, the manager came up to put us into another room. Apparently, this electronic key issue has been an ongoing problem. A reviewer from 2 months ago stated a similar issue. This room was not what you would expect for $129. The ceiling over one of the beds looked like it would fall at any moment (maybe a slight exaggeration, but not much), scuff marks covered the walls, curtains were torn, ceiling and floor problems in the bathroom, and there was no trashcan (had to ask for one to be delivered). Security lighting was non existent in the parking area which was very dark. There were light poles at the end of the building, but the lights were not working. All that said, the lobby looked very nice, comfortable, and clean. We did not try the breakfast the next morning, but the serving and dining areas look very nice as well. They also have a nice gym for this type of hotel, with 2 treadmills, a stair climber, universal weight machine, and various dumbbells. This is an older hotel with obvious signs of wear and the need for updating, but was in a good location for our needs and was quiet. The staff is top notch. They went above and beyond with helping us and addressing our issues. I believe the front desk man's (manager?) name was Jerrod (?), and the maintenance gentleman's name was James. Both wonderful, 5 star individuals who seem to really care about the quests.
Needed a stop along the highway for a two day road trip for me and my dog. There was a small area out front for dog relief and they placed me on the first floor for easy access. This was a bargain option so I couldn't speak for any other features of the property but it served my needs exactly.