Overview of Ihop
As you traverse the city of Saint Louis, you'll stumble upon Ihop. Ihop is not generally crowded with tourists and visitors.
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We were seated quickly, the restaurant was clean, temperature was comfortable and our waitress, Danielle, was polite and courteous. She took our order and our food was brought out quickly, hot and correct to every detail. Need more Danielle's working in the service industry. Way to go I-Hop!
Horrible. We waited 30 minutes for our drinks only got 3 out of 7. So we waited awhile longer thinking maybe the person forgot no. We left only good thing wasn't charged for the drinks. Bad thing is it was not even crowded in there. First time going last time going.
First time here at IHOP, what can I say, excellent and outstanding costumer experience. Was greeted professionally by the MOD and then from the server Betty. I was seated and she was very friendly and always joked and laughed. She got my drinking order and it didn't even take her 25 seconds to bring it. The food came out early and it was excellent, the plates were hot and so was the food. The place was spotless clean. Good job to the hiring team and the managers. I would definitely come back.
We had a VERY bad experience here this evening. We went in at about 2:05am and our order still hadn't been taken by the time we walked out at 2:35am. We were sat at a dirty table as well and the host told us she'd be right back to clean it and never came. I asked her twice if she could come by when she got the chance but she never came back to do it and just sat up at her post. Not that the server we had was bad because we've had her before and she was always nice, but they had 2 servers, a host, and manager on duty and nobody seemed to help her out even though she had most of the tables (8 total). It wasn't busy enough for a decently staffed overnight crew not to be able to get around to everyone. The manager, host, and other server were literally just standing around!
This location is as good as any IHOP or Denny's in the city. I recommend going after 1pm o. The weekends to avoid the wait. The soups are surprisingly good if your not wanting breakfast.