Ciqala Luxury Home Suites, San Juan
Ciqala Luxury Home Suites, San Juan - Address
Address: 752 Av. Manuel Fernández Juncos, San Juan, 00907, Puerto Rico
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About Ciqala Luxury Home Suites, San Juan
Ciqala Luxury Home Suites is located in San Juan, Puerto Rico. A great place to visit, you can check out the other popular places of the city on the best things to do page in San Juan section.
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Ciqala Luxury Home Suites, San Juan Reviews
Went here for our honeymoon in August 2016, stayed for 5 days. Staff was wonderful, hotel was very clean, bed was extremely comfortable. Only two cons (parking garage was very very small // room was tiny). Food was so good, especially the French toast (free made to order breakfast) every morning. Rooftop infinity pool was so gorgeous - it was small but we got in after everyone had left, so it was very intimate. The music on the rooftop was great and kept us in a great mood. The rooftop environment was so comfortable and the view was lovely, not spectacular but lovely.
We were at this beautiful hotel for a couple of weeks before the hurricane hit. The employees there are lovely and without a doubt fist class. they project the warm friendly atmosphere of the Puerto Rican people. The restaurant and the crew is 5 star, both in preparation and service. We hated to leave. Felt like a second home. We are anxious for it to reopen so we can plan our return trip soon.
601 noise from above. Beautiful room and view. No sheets on pull out bed. Great food and great fresh made complimentary breakfast!
When I saw the hotel and pictures I knew I had to stay here. Bad ass view and rooftop! Upon arrival I was greated and given my room key. The first room was disgusting. So I was moved. The new room was ALOT better and I thought I was pleased. I went to pull my covers back (as a habit) and noticed all kinds of hair, stained sheets and mold on the sheets. When I requested new sheets the woman in the front acted as if I was getting on her nerves. I have just paid 2 weeks in advance and if you are an establishment that is open and ready for service there should not be any issues of me wanting clean sheets. Several times after my room was cleaned the attendant left large towels and no face towels to bathe. I would call the front desk to advise what I needed and again I would get a very rude attitude. On two occasions they told me the towels were washing and would be ready in 20 mins AFTER calling twice and NEVER brought them to the room! I was out of the room ALLDAY!!!! I would arrive back at 7:00pm! How are towels unavailable? Now I understand with the hurricane happening things are still be worked on etc. But if you are open for business things like towels should be available. Honestly , I felt that some of the employees were not friendly and gave half ass service because of me being African American. I also received sub par service on the rooftop bar. After sitting at the table for 20 mins I finally was able to order. There was one other person there and 3 workers at the bar talking! I WOULD NOT recommend this hotel AT ALL! There are many nice , quaint places in the area! I left 6 days before my reservation I didn't like the blatant disrespect.
First let me say the decor is nice. It seems newly upgraded with fine finishes. The breakfast in the morning is awesome. The location is good also. However, the service is below average. We had ants in our room, we had to ask them multiple times to rectify this issue. The water pressure in our room was low. The shower curtain only goes half way to the wall, so your back is freezing while taking a shower. The air conditioner leaked and we had to ask them 4 times to change our bedding. It is almost over an hour and they still haven't changed the bedding. Not to mention their maid service isn't that great. It depends on who does it that day. They need to work on their timeliness on servicing issues.
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- Cedar Bend Park
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- Villammare Beach
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