Gourmet House Of Hong KongCurrently Closed
- Timings: 11:00 am - 09:00 pm Details
- Ticket Price: Free
Gourmet House Of Hong Kong, is situated in the Sedona, United States. Gourmet House Of Hong Kong is a nice place to visit in this area.
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If I could give 0 stars I would. I order delivery VERY often and have never experienced such bad customer service as I just have. I placed an order for 5 things and when I arrived home only had 2 from my order. I called the restaurant back and the lady couldn't understand a lick of English and couldn't understand that she had left out half of my order. I asked to speak to the manager who understood English but proceeded to blame me for not checking the price before leaving and then when I tried to replace my order for pickup even SHE was getting it wrong. They were making up items that I hadn't even mentioned and adding them to my order but wouldn't acknowledge what I was actually ordering. She even repeated my order back to me 2 times when I initially placed it, and it was correct at that point. The language barrier was so bad that I will never order pick up from this place again, regardless of how good the food is. On a positive note, before I got home with my food, the facility was clean and has an "A" rating. They just really need to work on finding someone who can communicate.better over the phone.
Awesome customer service! They even recognize me after a couple of times of coming in to pick up take out. Very nice lady at the front. Awesome food too!
I miss this place. We used to stop for lunch after church. 😦
Thought I was walking into a restaurant from another era but it was great to feel taken care of!! It was as if I really had a mom that was alive and cared!! Thanks!! The setting is homey but not too much so that you wonder how they can clean things every night and is something I look for!! Recommend the Egg drop soup 🍜 (it is in a Chicken broth base) and the Vegetable Foo-Yung (those are almost the size of the platter!)!! 💋
I've discovered heaven on Earth. Authentic Hong Kong Cantonese Chinese American food prepared by real Chinese, the ticket was written in short hand Mandarin. Amazing food at very reasonable prices...