Great value for money. The service was good despite the language barrier. We use their guided tour from a tablet. I felt it was a good medium for conducting a tour. Wonderful Palace. The gardens are something else. Brilliant. Magnificent fountains, would love to see them working.

This is a grand palace near Segovia but honestly not as interesting as the Alcázar in Segovia itself. There are many state rooms, a museum of tapestry and extensive gardens, but for all this our visit - on a hot day - was a little disappointing. My parents are in their 80s and we planned to take things fairly gently: a walk around the gardens, a sit down for a drink and a snack, and then do the inside. The audio guide implies that there's enough to see for 3 hours' worth of visit at a slowish pace. Firstly, the gardens are designed around several "flights" fountains which were not operating. Apparently they are turned on for five days in the year to save water. While I understand this, it certainly spoils the impact and focuses your attention to various places where the fountain structures are shored up with bits of wood. A few fountains turned on might have been a good compromise. Most serious of all, though, is that there is no cafe. We were directed only to cafés outside the palace and to the pathetic fridge that I've photographed at the side of the gift shop - of course they've found room for a gift shop! Going out to a cafe involves quite a walk and getting back through about twenty minutes worth of security and ticketing so we bought bottles of water and sat in a corridor by the toilets. Inside the main section there were no obvious lifts for my parents and no shortened version of the tour, which by this stage we needed. The tapestries seemed to be hung out of order and none of the attendants seemed keen to show us which was which. The attendants outnumbered the visitors by this stage as, I suppose, most people had given up for the day and gone out for lunch. Despite the rooms being all but deserted, one of the attendants told my father off for standing in a doorway. In the end we gave up on the audio and walked straight through probably more than half the state rooms which was a pity. And I think at the end of it overtired my parents one of whom was unwell the following day. So - they need to design shortened tours throughout - the outside one featuring a small selection of fountains that are on every day. And most important - add a cafe. If there's really no space anywhere, get rid of at least two thirds of the gift shop. And provide more seating, especially in the state rooms.

Definitely a must see when in Segovia as it is only a short 20 min journey by bus from the city's bus station and you pay less than €3 for a return ticket. Best to go in the afternoon after lunch so you can have a little wander in town before going to the Palace itself. Good to have in mind that as it's siesta time some places do close but you can find some bars/cafes open all afternoon. Walk up towards the Palace by 5pm as the entrance becomes free for UE & Latin American citizens with a valid form of ID. The Palace itself is stunning but the gardens do look a bit rundown and should definitely be looked after more.

Amazing place with fantastic gardens, huge Shane that there isn't enough water for the fountains to run. Amazing rooms and chandeliers inside the palace.

Great place to visit. Most of tourist not aware of it since it's always empty. But beautiful and graceful.