Overview of Plantation Resort
Check out detailed information of Plantation Resort which resides in the Surfside Beach. Plantation Resort is not the prime point of interest of Surfside Beach. Although, you can pay a quick visit to it if you are around.
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Nice place, kid friendly. Had a 2bdrm suite which was fantastic for the family. Outdoor pools were great. Just wish the places were quieter. Last 2 nights the neighbors were going up and down the stairs constantly up until 1am which resulted in little sleep. We canned our final night of vacation to get home to sleep in quiet.
Had a few bumps in the beginning of the stay but they made sure to make everything right. Greatly appreciate the effort Stacey put into making sure our stay is pleasurable. The room is nice and has a washer and dryer which was an unexpected awesome add-on to the stay. I would recommend it to others. If there's an issue, be sure to address it because they are willing to help in any way they can. Looking forward to a great week with my mom here. Thanks again to Stacey for her kindness and help.
We received a Deluxe Hotel room. The room was smaller than expected but beautifully decorated and clean. We were surprised to find that there were only 3 pool towels and 3 bath towels available. Which for a family of four makes for some disagreements, but easily fixed. This is only day 2 of our week long vacation but all things aside, the staff is very friendly, room is comfortable and we are making memories. That's good enough for me!
Room was not clean floors had not been vacuum trash had not been taken out.Used soap was on master bedroom sink as well as paper.Bed's did not appear to have clean sheet's as a matter of fact covers on master beds was dirty just flipped over.Called Jennifer the GM who has a letter to welcome everyone there and it also says to call or email her with concerns. Well I did both and never heard back from her....😯 Check in was delayed as well. Another lady finally came and cleaned the room.And she could not believe how it looked her self...Took picture's also there was a big blob of hair.Finally got call from someone saying that they would refund my house keeping money.. Resort it self is very nice need to focus more on the cleaning of rooms for the money that is charged. And if a general manager is going to have her picture a letter to guess in welcome book. Should take time to respond to the guess.
There are still dirty linens in front of our door from the previous guests room being cleaned. Apparently this is normal and they will not remove them prior to Wednesday. They said we could check in at 4pm. At 7:30pm one room was still not made available so we barged in anyway. The carpet inside the room is so dirty that the soles of our feet turn dark. So far, these are the only complaints. The rooms are resistant to sound pollution, the doors have two deadbolts, the air conditioning & all appliances work, the beds are comfy, the dining room chairs are sturdy metal with cushioned seats. The showers are uncomplicated. The play pool area is exciting and well planned. The resort is tucked away from the main road and is laid out like high end apartment buildings. Great location, close to a variety of restaurants and grocery stores. Easy access to US 17 which leads to many attractions.