Breakfree On ClarenceCurrently Open
- Timings: 24-hrs Details
- Ticket Price: Free
Breakfree On Clarence - Review
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Breakfree On Clarence, Sydney Reviews
Despite being a little bit of an older hotel, the service, attention to detail and atmosphere of the rooms made the stay lovely. Firstly, we wanted an extra heater, so the staff delivered an extra heater free of charge to the room. Secondly, when we came into the room there was jazz music playing from the TV which made the room feel so much more cosmopolitan. Thirdly, we needed some plates and cutlery because we wanted to eat in our room. The receptionist brought us some plates, bowls and cutlery in a very timely manner. Overall it was a great stay in a comfortable room.
Family room sadly run down. Needs a good clean, walls repainted and bed heads refurbished and chairs replaced. All the vinyl is scratched off. My kids were really disappointed 😕
This place is terrible. Mouldy, unfriendly and unfunctional. The room wasn't clean. There was mould on the back of the bathroom door and the shower curtain. I asked for both areas to be cleaned and the shower curtain seemed a little better after that, but not the bathroom door. There was also mould above the bed, behind the curtains - I didn't discover this until the morning I checked out. I've attached photos of all the mould, which is a health hazard. There are no bedside cabinets and no bedside lights. It's impossible to watch television from the bed as the TV is on a right angle to the bed, and the bedhead is only about 2 inches high. So no sitting in bed with a laptop or a book either. I couldn't fit my (15 inch) laptop on the desk unless I removed the phone, as the table wasn't big enough. Staff were unfriendly and only spoke necessary words. I was not asked if I enjoyed my stay - or for any other feedback - when I left. Also, they charge $20 for 24 hours of wifi, and the price of the room wasn't cheap. I've stayed at cheaper hotels that are far superior.
Good service, room was adequate
More a mildly dank hostel than a hotel. In stark contrast to the presentable images on their website, the room had a gloomy, shabby appearance. It came complete with a bedside "mural" in pencil (see photo), and the notepad on the desk still displayed the jottings of a previous guest. The damp, mouldy smell of the room was difficult to ignore, and a quick glimpse of the bathroom revealed the source of this funk. An impressive colony of black mould adorned the bathroom door surrounds and shower stall. Although the shower curtain was missing altogether (presumably not having passed muster), the mouldy plastic curtain rings had been left in place. As for the advertised wifi, the SSID took quite some time to appear, and did so only intermittently, showing poor reception before vanishing again. For access to this wifi, the asking price is an obscene $20 per night (I declined). The 4G access on my own phone was a cheaper, safer bet. In addition, my phone calls to the reception desk went unanswered, and so my queries necessitated a trip downstairs to the front desk, to be told simply that "we are having issues". You bet! I've afforded the BreakFree a second star only on the basis of its convenient location. I'll be wary of Mantra Hotels in future, given the yawning chasm between the promise and the reality.