Shangri-la Hotel, Sydney

  • Address: 176 Cumberland St, Sydney NSW 2000, Australia

About Shangri-la Hotel, Sydney, Sydney

Shangri-la Hotel, Sydney is situated in Sydney, Australia.

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Shangri-la Hotel, Sydney, Sydney Reviews

  • Our room was not ready by the guaranteed 3:00pm. However, we were allocated a different room at 3:30pm which gave us an upgrade which was greatly appreciated. The fruit bowl in the room was wonderful as was the complimentary champagne and chocolates. There was confusion among the staff at reception about when we could use the Level 36 Bar as High Tea was on until 4pm. We put our name on the waiting list at the door and went to the bar but there were no seats and we had an hour to fill in. We returned at 4pm and the very efficient and friendly door staff showed us to our table. So after an unsteady start we were very pleased with our stay.

  • Exquisite restaurant on 1st floor. Seafood buffet. Most of the food and service is faultless. Lobster was a little tough but plenty of it. Salads are so variable and tasty. Everything was very fresh. Bathrooms were clean and pleasant on the eye. Parking was a challenge. Great view. All round...a good night out!

  • Great location, minutes away from the market at the Rocks via a back road. Great pub nearby. St Patrick's Church just 5 minutes away. Great view of harbor. Amenities are good quality. No shaving kit provided. Turn down service. Water is provided but two 300ml bottles is just not enough. Staff were very helpful; when I asked for packing tape to seL a carton they provided a whole roll in minutes. We will definitely come back but please be more generous with late check out!

  • What can I say, if you can spend the extra, the Grand Harbour Rooms will leave an everlasting memory. Its worth every dollar. Big thanks to Charlie and his valet staff in valet parking. Your warmth is wonderful. And also thank you Eric, you did all you could to give us the best room available. Thank you.

  • We had great customer service from when we arrived in our taxi until when we left. We were greeted promptly and our bags were taken up to our room for us. Check in was a quick process and we were up in our room in no time. The room (deluxe king harbour room) was a divine view of the city/ harbour/ sydney opera house. We had dinner at Altitude which was great since it was in the hotel's top floor. The food and customer service was incredible- we had the four course meal and loved everything we had. Everyone was very friendly and we had the window view of the city which was great! We ordered room service in the morning and was a great experience as well. No bad things to say ! Would definitely stay here again if in Sydney.

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