Vaucluse House Tearooms, Vaucluse
Vaucluse House Tearooms - A Quick Overview[Contribute/Review]
Address: Wentworth Rd, Vaucluse NSW 2030, Australia
Timings: 08:00 am - 04:30 pm Details
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Vaucluse House Tearooms, Vaucluse Reviews
I'd previously visited the Vaucluse House Tearooms and had a wonderful time. After high tea today, I would absolutely never recommend it. A party of two, we waited thirty minutes for water, which we asked for. An hour wait before our order was taken. After asking about the wait, our tea and coffee order was taken and service arrived promptly, with an apology. An extra round of drinks was offered which we ordered when we next saw a staff member, (2 hours after the booking was made). Then the drinks forgotten again until I asked to pay and leave. The manager offered a measly 10% discount after comping the table next to us.
Best Tea and Scones in Sydney however the actual service here lacks. Not the staff but the procedures. They will refuse to let you sit at a table if can't fill it. Eg 4 person table with 3 people even with free tables. Go with 2 people and you'll be stuck into a corner because you won't maximize their profit. Also the men's bathrooms have no soap even though they sell 1000's bars and container's of it in the shop
Absolute debacle!! Don’t waste your time and certainly not your money. I complained and told them we were leaving w/o paying. Fawlty Towers but w/o the humour of Basil! Waited 20/30 mins and still no water or sign of our drinks, then half the mains arrived cold and were totally disgusting. Got up and got my own water, asked the hopeless wait staff and manager where our drinks and food was and was like they were stoned....clueless! Food and service just appalling...don’t bother! Other customers sat nearby also having same terrible experience.
A beautiful relaxing place for an afternoon. Fantastic food and views from the tea room.
I organised a high tea as a gift for my wife and my mum in law and they loved it. Food was really good and beautiful historical location.
About Vaucluse House Tearooms, Vaucluse
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