Overview of Vaucluse House Tearooms
Home to Vaucluse House Tearooms is the city of Vaucluse in the country of Australia. Vaucluse House Tearooms is not generally crowded with tourists and visitors.
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I recently attended the tearooms for a kitchen tea. The food was quite good and value for money. My only suggestion would be that more selection of coffees and teas be made available. We only had black coffee or English Breakfast tea available neither of which I could have. When I offered to pay (extra) for a different coffee I was told I couldn't have it yet the cafe area next to us was being served the coffee that I requested. I don't understand why this was so. Perhaps some flexibility by this establishment could be offered next time.
Gorgeous garden located close to the city. The tea rooms are lovely and have a good selection of teas, high tea items and other menu items. They don't provide enough cream for scones though and you have to continuously ask which is a pain.
Such a pretty location for a high tea. Very expensive for what you get. So make sure it a special occasion! Food was also very tasty.
This is the email I sent them. They never responded: To whom it may concern, On the 25th of May, I was part of a group of Senior Pensioners from Chester Hill Community Centre that attended there for lunch. What I would like to know is, why your waiters/waitresses kept pouring drink after drink of wine, when the deal only included one glass per person? None of asked for more wine and it should not have been constantly offered to us, when it was not requested. Coffee and Tea was also provided, but at no point was it mentioned that it was not included. Your website does Not say that coffee is extra, so one could reasonably assume that it was complimentary, as it has been at so many other monthly outings we have attended. When I questioned the manager as to why the wine was constantly topped up, the answer was: "good customer service". Well, where was the "customer service" when we requested bread and butter?!!! I am appalled and view this as a MASSIVE money grab. Trick struggling pensioners and struggling Community Centres and then hit them with a massive unexpected bill !!! I will be posting this on Facebook to warn everyone I possibly can, so that they may not fall into the same predicament as we did. I wonder if ACCC and ACA may be interested also.... We have never experienced such a situation before. Carol Brown Sydney NSW
Delicious food, excellent waiters, stunning surroundings and great price