If you are looking for accommodation that is not only good value for money, but also accessible easily from various points of interest in Norfolk, you should consider the Candlewood Suites. This hotel is very close to the Virginia Beach and NAS Oceana. Other very prominent tourist attractions like Historic Ghent, MacArthur Center Mall and Norfolk Botanical Gardens are also very close from this hotel. The hotel’s location makes it the ideal place to stay when on a family vacation in the region. Business travellers will find features like 24-hour Business Center, meeting rooms and free internet facilities extremely useful.
How to Reach Candlewood Suites Norfolk Airport
- Bus 23 to stop Lowery& Walmart
Candlewood Suites Norfolk Airport Reviews & Ratings
Staff members Julia and Alberto made all the difference for our stay! They are highly competent at their jobs. They were friendly and helpful but not intrusive. Problems we had were attended to immediately and fixed. I never saw the manager, but because of staff members, I think management must be very good. This hotel is conveniently located near a variety of restaurants and stores.
I gave this location a 4-star rating 3 years ago. I stayed there this past weekend and found the room was a bit on the grubby side. There was long hair on the bathroom floor (not mine!) and carpet is getting worn, for example. It's looking like time for a renovation. The desk staff was very pleasant, however, they failed to email me my receipt after I stood there talking with them about doing it. Follow through on that front was little lacking. I called to get my receipt and they could not seem to find me so that blew a while chasing to get that corrected. They did work hard to find it and took care of it, just wish it was handled right in the first place. I would stay here again, but hope management can tighten up training and operations a bit. ********************************************************************* UPDATE: Sep19-I did stay at this location since my review and must say that the staff was exemplary. They acknowledged some renovation needs and said they were working in that direction. I was impressed with the manager and counter staff and the genuine care they showed to do their best. That is what it is all about, caring customer service. My original rating above was 2-Stars. I am now upgrading it to 4-stars. Thanks to the staff and looking forward to seeing the upgrades to the property on my next visit!
Our experience in this hotel was great. Very friendly front desk staff. Room was renovated, clean and smelled great. The beds and pillows were very comfortable. There was no loud hallway noise. The location was very convenient to the highway, stores and restaurants close by. We wwouuld stay again.
Jovial & polite employees. Helpful. Stayed here a few times & they are nice clean rooms. With kitchenettes in them.
Spent 44 days here. For the first 3 weeks everything was great and the staff was superb. After 3 weeks it seemed liked everyone had been replaced and customer service took a big dip.