Duo Hostel7 Votes Currently Open
- Address: 1223 11th St NW, Washington, DC 20001, USA, Washington D. C., United States
- Timings: 24-hrs Details
- Phone: +1-2028082195
Duo Hostel or Duo Housing located in USA is a famous hotel for tourists. This hostel has separate facilities for couples, families and solo travellers. The free breakfast and the open rooftop bar make this place an attractive choice among the tourists. The location of the hotel is also very popular as it connects to different famous places of the city. The hotel staff is really friendly and you will love to have a conversation with them. The pancakes and chocolate chips served in the restaurant attached to this hotel is really good. You will love the service provided by this hostel.
How to Reach Duo Hostel
- Bus 64, G8 to stop- 11th St NW &N St NW Bus Station
Duo Hostel Reviews & Ratings
Would highly recommend Duo Housing. Rooms and facilities were very clean. Location was amazing. Staff really cool. AZ truly cares about the guests so if you encounter any problems with your stay- tell him. He is easy to talk to and quick to fix any situation. I stayed 2 weeks before my lease started and it was a breeze getting to work. Kitchen allowed me to meal prep. Pancakes in morning was perfect. AZ makes the best but Rafael's are a close follow up.
Rang the doorbell, waited 10 minutes (door has a sign says ring only once), nobody came so we didn’t see the harm to ring a second time and respectfully waited for another 10 minutes, two people on staff came by the front desk and was filling out paperwork, ignoring us. We stood in the front trying to get their attention without ringing the door a third time, but they kept their heads down intentionally ignoring us, before leaving without acknowledging us. We were unable to check in to our bookings tonight. This left us wondering if they intentionally ignored us because we rang two times? If so that’s a huge red flag.
Its cheap and a good location, however I wouldn't return. The WiFi is too slow to use FaceTime. The beds are uncomfortable and the dorms are cramped. The bathroom was a decent size but the exhaust fan doesn't work. One of the couches is broken. It was too warm in the dorm (in September) which made it even more difficult to sleep. Also, staff came around at some ungodly hour in the morning and woke everyone up to ask their name - something I was never informed would happen. On a more positive note it was clean and the staff were very friendly, as were the other people staying there.
DO NOT STAY HERE. Management is some of the rudest people I have ever dealt with. They charged my card for a stay when I did not stay here! I called and spoke with someone who said they would grant me a refund and send a confirmation email. The refund never came. When I called back they said I needed to send an email with bank notice showing my card was charged. When I did this I was sent an email saying they could not grant the refund. I sent a follow up email and never got a response. Management is awful here. I will never attempt to stay at this hostel ever again. Worst most regretful experience.
Good price but the people managing just walk in all the time on you. They have no idea what courtesy is. Other than that it fits the bill and good place to stay for a short trip to DC