Springhill Suites AlexandriaCurrently Open
- Address: 6065 Richmond Hwy, Alexandria, VA 22303, USA, Washington D. C., United States
- Timings: 24-hrs Details
- Phone: +1-5714814441
- Tags: Hotel
Springhill Suites is a popular 3-star hotel among the tourists in USA. This hotel is a perfect example of a great living at an affordable price. The prime location of the hotel makes it a popular choice among the tourists. The suites provide ample space for relaxing and working. Each suite contains fridge and microwaves. The complimentary buffet breakfast served by them is delicious and worth mentioning. Once you are in the hotel you will be warmly welcomed by the awesome staff members. The welcome drink offered to you on your arrival is a mark of their awesomeness.
How to Reach Springhill Suites Alexandria
- Rented Car/Taxi
Springhill Suites Alexandria Reviews & Ratings
We Spent 4 nights in very comfortable beds, even the pull out sofa was comfortable (not your usual fold out) Hotel was very clean and well maintained. Raphael and Patrick were both very helpful, extremely professional and polite (even with customers that were not being very nice). Breakfast was your typical food but fresh.. nothing was stale. If I had to complain about something, towels at the pool kept running out but they always had some at the desk and brought more down when you let them know they were out. 4.5 out of 5.
Top notch front desk associate. Daryl Blue was prompt and accommodating at check in. Socially intelligent and very competent with a very positive attitude. Cross train this man and give him a hotel to manage soon. I'm Titanium with 127 nights so far this year. I know them when I see them... the good ones that is.
Staff at checkin were extremely helpful. Room was very clean. Would certainly stay again.
If I could’ve give this place 0 stars I would. Firstly I made a reservation through the Marriott website back in September and the same day I drove from Philadelphia Pennsylvania to this hotel I received an email stating my reservation was cancelled due to overbooking. When I called early during the day and spoke with Daryl informing him I would be late checking in and informed him my credit card had been charged for my stay already he informed me my reservation was secure and everything was okay. Then around 6pm I received an email from Mitu Soloman saying my reservation was cancelled. This was a huge inconvenience as I had family staying at this hotel and when I called to ask what was going on and why hadn’t I been notified earlier when I called. Very unprofessional. Then when i asked for a refund because I would have just stayed with one of my family members they stated I wouldn’t get one because they put me in another hotel without my permission just moved me. Patrick Spillane was probably the worst person I spoke to in person at the hotel instead of being sympathetic that I was going to be in another hotel away from my family gave me nothing but attitude. Maybe teach your employees to be sympathetic and teach them better customer service. I always stay at Marriott hotels when I travel and will never stay at another because of this.
Great new hotel. Close to restaurants and Old Town Alexandria. Clean, comfy rooms.