Traveler Reviews

• Berthold-travels 02-Sep-2022

  When you ask in a friendly way if the boat is going to San Marco, you either don't get an answer or only very unfriendly and annoyed. (BTW: On the sign on the boat you can't see the direction of the trip and also after the timetable you can't guess it because the boats are not punctual. So the question after the direction is legitimate). The employees react very annoyed when you talk to them. A terrible vacation experience. Alilaguna: How many more bad reviews have to happen here for you to teach your employees proper manners? A shame for such a beautiful city as Venice, which lives off the tourists.

• Davidwc2969jz 19-Aug-2022

  Without a doubt. Not just because they were incredibly rude, as others have pointed out. Not just because they didn't bother to open the gate as they were supposed to, more than once. They pull up to the stop, then just leave, stranding passengers waiting behind the gate. They said the boat we got on to was going to the Lido stop from San Marco. Then, two stops later when it looked like we were going the wrong way, I asked again. This time they said no. I asked why they had given me wrong information 5 minutes earlier. They just shrugged, as though they couldn't care less. So I decided, as I was getting off at the wrong stop, to take a photo of them, as I figured the company might want to know. At which point, one of them assaulted me, jumping onto my back, put me in a choke hold, wrestled me to the ground, and said, "You're going to delete that photo." So I did. Then I went and filed a legal proceeding against them, on the advice of an Italian lawyer friend. The rest of the passengers on the boat were aghast at what was happening, as I was. The company's response so far has been, "Sorry for the inconvenience." Unbelievable. Avoid, avoid, avoid.

• C3920bhjoes 23-Jul-2022

  Una experiencia desagradable y de muy mal gusto las personas que trabajan para la compañía son groseras y poco amables, exigen mascarilla cuando no se goza de aire acondicionado dentro del ferri, el ferri no tiene un horario fijo, se retrasa todo el tiempo y adicional a todo los empleados son cochinos. Lo más desagradable en mi viaje a Europa

• Anthony_w 20-Jul-2022

  Venice is great but only pay as you go then only when you want it Like this report Viator not much good

• Cesc1714 21-Feb-2022

  Estamos delante de una compañia de transporte por via acuatica. Realiza una funcion imprescindible en una ciudad como venezia. Los veras pasar a todas horas. Nosotros lo utilizamos entre islas

• Viking77london 10-Dec-2021

  I hight recomend you not to buy any form for travel pass, unless you struggle with stairs as most bridges are build of stairs. Venice is so small, that nothing takes longer then 20 min walk to get to. Not only is it a wonderful way, to explore the city, but also by FAR the fastest, unless you are happy to pay €60 or more for a less then 10 min trip, even then there are limits to, how close the taxi boat can get to your destination, due to it relying waterways. We were advices to walk to a pier, to catch a boat to Murano and burano, this took around 15 min walk. Later on the way to the airport, the trip from our (hotel Danieli) to the same pier took nearly 40 min! I give the service 3 stars because the staff are friendly and helpful, but it takes way too long compared to walking and is totally waist of money to invest in ANY form of travel pass. Rather spent the money on a taxi boat ride or like us that and a gondola ride, they were fun and a great way to arrive at historic luxury hotels like the “Danieli” that offers its private waterway entrance.

• 20saray1342626 13-Sep-2021

  من احسن الاماكن في شرم الشيخ مكان جميل و اصطاف محترم و مدير عام الفندق اكتيف و محترم جدا و انيميشن اية بتهتم بالتفاصيل و روحها حلوة و اكتيف جدا و ذوق و محترمة I love her ❤️ و نظافة الفندق و الاوض بجد جميل جدا

• Pamela B 19-Feb-2020

  This was great , got us transport for anywhere no problem , worth every penny , hop on hop off, we loved going to the other islands and all round Venice was wet out first day then brightened up.

• O_pedro_marques 27-Dec-2019

  Apesar de ser pouco necessitada, a rede de transportes pubícos aquático de Veneza mostrou ser segura, rápida e bastante eficiente. Os meus parabéns!

• Sidney P 27-Sep-2019

  This efficient well organised company made our short trip to Venice ( four of us) absolutely hassle free and added to our enjoyment