Confirmation will be received at time of booking, unless booked within 1 day of travel. In this case confirmation will be received as soon as possible, subject to availability
The duration of transfers are approximate. The exact duration will depend on the time of day and traffic conditions
Each traveler is allowed a maximum of 1 piece of luggage under 30kg + 1 small carry on per passenger. Oversized or excessive luggage will be required to pay an excess of AUD$10 per bag for transfers to Cairns City hotels and AUD$15 per bag for all the other destinations. Excess is payable direct by cash.
Please note: car seats, large prams, golf clubs, surfboards, strollers and bicycles require pre-notification and a $15 excess luggage fee payable direct by cash.
Please notify service provider of any additional luggage prior to your arrival.
Please call Airport Connections to re-confirm your transfer the day prior to travel, office hours are generally 07:00am to 17:00pm Mon-Fri and 09:00-16:00 Sat, Sun. Limited hours on public holidays.
Not wheelchair accessible
Infants must sit on laps
Infant seats available
Children under 1 years are complimentary only if not occupying their own seat, and must be accompanied by a full paying adult. Child prices valid for 1 to 12 year olds only. *(In Queensland child restraints are generally not required on buses, trains or personalised transport services such as taxi, limousine and ride-booking services). If a child seat is required, then this is subject to availability and a direct fee is payable. Children can-not travel unattended.
This is a shared shuttle service that may meet multiple flights arriving close together. Please note you will potentially have to wait while the driver locates other transfer guests.
If you miss your flight, have a delay or change your itinerary, you must immediately contact Airport Connections Cairns. There is no guarantee of service for last minute changes, however we will endeavour to transfer guests onto a later service if available.
Transfers operated by Airport Connections and/or their code share partners.
Airport to hotel transfers operate between 07:00am to 19:00pm only.
Please ensure you allow at least 30mins after your scheduled arrival time in order to be able to collect your luggage and meet your driver.
Most travelers can participate
This experience requires good weather. If its canceled due to poor weather, youll be offered a different date or a full refund
This experience requires a minimum number of travelers. If its canceled because the minimum isnt met, youll be offered a different date/experience or a full refund
This tour/activity will have a maximum of 12 travelers
Face masks required for travelers in public areas
Face masks required for guides in public areas
Transportation vehicles regularly sanitized
COVID-19 vaccination required for guides