Traveler Reviews

• Trampas Ginn 09-Mar-2020

  I had an amazing experience traveling to Chichen Itza, it was a long tour but it was great. The tour guide Ricardo was excellent.

• Anita K 13-Feb-2020

  Great informative tour! It was nice to go and eat at an authentic Mayan restaurant and bring money for souvenirs made by the Mayan people. But be aware it is a very long day!

• Jessica S 08-Jan-2020

  First of all, we loved our guide, Jorge. He made the entire trip really fun. The way there, we learned a lot about Mayan culture and the temple and sites we were going to visit. I will say, though, the Mayan village we stopped at felt a little harassing, because they really really want you to buy stuff. But overall, it was pleasant. We also had an English guide for Chichen Itza itself that was nice.

• Mandy G 24-Dec-2019

  Chichen Itza was amazing! I learned so much from our tour guide on the bus from Cancun to the site. The guide at the location was also knowledgeable, but we had more time with the guide who was on the bus who shared a wealth of information. She was delightful and fully bilingual in English and Spanish, which I have a lot of admiration for. Her love of Mayan culture and people clearly came through. All of the people we met were informative, patient, and kind.

  That said, the administration of this trip was awful. The company's correspondence asked that I call before to confirm the date and pick up location, which I did. I asked every tour bus that stopped at our hotel if we were on their list; we weren't. After waiting 15 minutes to be picked up, I called. I was on hold for another 15 minutes, only to be told there was a mixup with our pick up time. We waited 45 minutes in total to be picked up. Communication about what the tour included wasn't clear. We visited 4 places (a Mayan village, Chichen Itza, a cenote, and a colonial city), which was okay but it was a longer day than I had prepared my two young children for. I was also told I had to pay in cash a $13 per person transportation fee the day of, and no one knew anything about that.

• Xusheng 11-Dec-2019

  It was a fairly long trip and our guide has explained things very well along the way. He has extensive knowledge of Mayan culture and history. The weather was great, it was a bit cloudy and not very hot. We enjoyed our trip for sure.

• Gregory C 13-Nov-2019

  Our tour was led by Reyes AKA Rex. He was energetic and funny, he seems very passionate about the history of the Mayans.
  It was a fun day, but was soured by buying the Mayan calander. Rex told us that we had to order ahead because "the scribes need an hour to make it" and the inks were made from "insects, flowers, and bark". We were given the impression that they were hand painted, but when we opened them later, it was obviously printed from a computer - the black lines were pixelated, and it smelled like printer ink. Rex also said that they came with a certificate of authenticity, which there wasn't.
  If you want to sell printed products, fine. No need to lie about it. I'd like to give him the benefit of the doubt.. maybe he was told those things by the village, except he said he had been doing this tour for 20 years.
  So, all of this makes me question the validity of any other information he gave during the tour. It's sad, because I really liked him.
  That being said, we had a good time overall.
  We went to the Mayan village first, where there was a short ritual with the shaman, shopping (you can get your items purified or blessed by the shaman... But it was not the shaman from the ritual... Blessings are for an additional fee), tequila tasting, and buffet lunch with a couple doing live dancing. The dancers and table bussers will ask for tips.
  I'm a little skeptical about how authentic the ritual and purification/blessings since they were shuffling in tour groups at regular intervals, but it was still a neat experience.
  Next was Chichen Itza. The site was very cool with lots of good photo ops. Rex gave us a lot of information about the site and how it was used. He also recommended what to buy and not buy there (don't buy the silver, it's not real. Don't buy anything wood, it probably has termites. T-shirts are ok). There are a ridiculous amount of vendors on site, all of them yelling at you to buy things. There's also vendors waiting as soon as you get off the bus before you enter. The vendors are the biggest downside, because the site is gorgeous.
  The next stop was the cenote where we got to swim and cool off. Very pretty cenote with a waterfall. Only downside was you only had 15 min in the water. Lifejackets not included, had to rent one for 15 pesos.
  Lastly was a short stop at a park for sweets from cart vendors.
  Not a small tour, 25-35 people. Water was supposed to be included but day of only the "deluxe" package got bottled water so make sure to check!

• Andrea E 28-Oct-2019

  My experience is good as Chichen Itza is amazing so a must see and the 2 hours were enough but The tour is very long as there are too many activities in one day.
  I would advise to shorten the ´cooperativa’ visit...2 hours to visit a Mayan shop with a lunch is too long, so then we only 45 min to visit the Cenote for example, that was one of the main attraction of the tour... a shale.... il and it was already 6:20 and dark when we arrived at the colonian city Villadolid that could not visit at the end....

• Gustavo A 21-Oct-2019

  My goodness . Everything was about selling you something. Too much time spent on the market shop , then the tequila bar while we could spent all that time in chichen itza

• Kara W 17-Sep-2019

  Disappointing tour. It was as a very long day - hotel pick ups really unorganised and we were on the bus for an extra 1.5hrs before we even left Cancun 14 hours all up. Be really keen to see Chichen Itza if you take this tour.

• Phx_sunz 07-Aug-2019

  It was a great and educational tour. The cenote trip after a hot and humid day in Chichen Itza made things awesome.