Tour To Chichen Itza And Ekbalam With Cenote - Playa Del Carmen

Per Person
Book this tour with

Tour Information

Key Details

  • Mobile Voucher Accepted
  • Hotel pickup Available
  • Instant Confirmation
  • Lowest Price Guaranteed
  • Duration: 12 Hrs
  • Language:
  • Departure Time :
    6:30 AM Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.
  • Departure Details :
    1: Smart Cancun by Oasis, Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., Mexico
    2: InterContinental Presidente Cancun Resort, an IHG Hotel, Blvd. Kukulcan Km 7.5, Punta Cancun, Zona Hotelera, .. read more
  • Return Details :
    Returns to original departure point
  • Cancellation Policy :
    This activity is non-refundable Tours booked using discount coupon codes will be non refundable.


Our Chichen Itza Saama Cenote and Ek Balam tour from Cancun brings you on a unique journey of history, culture and stunning natural beauty. An expert guide will lead the way as you explore the two Mayan ruins sites and swim in a sacred cenote, round-trip transportation and lunch included!


  • Ideal choice for families
  • All entrance fees included
  • Hotel pickup included
  • Lunch included
  • Small-group tour

Know More about this tour

This is a typical itinerary for this product

Stop At: Chichen Itza, Chichen Itza, Yucatan Peninsula

After boarding the transportation at your hotel and a technical stop of 10 minutes, well begin the route towards our first destination: Chichn Itz.
The main building is the Kukulkan Castle, known as The Pyramid. It is an icon of the astronomical, architectural, mathematical and engineering knowledge and, together with the platforms, they tell us about the past, with their many sculptures and representations of feathered serpents and Chaac masks, the majestic god of rain that lives in the sacred cenote.
Other places like the monumental Ball Game, The Astronomical Observatory, also known as The Snail and the area of The Church are worth admiring, thanks to their masks from the Mayan classic period. Come and explore with us this World Cultural Heritage Site!

Duration: 3 hours

Stop At: Cenote Hubiku, Temozon, Yucatan Peninsula

The second stop of the day will be in Cenote Hubiku, after getting to know the history of Chichn Itz. Here, you will be able to cool off in its water and have a relaxing time that you will surely remember forever. The cenote is subterranean, and we will enter it through its stone stairway. Thanks to its opening at the top, with the entrance of the sunlight, the water achieves a beautiful blue color.

Duration: 1 hour 30 minutes

Stop At: Ek Balam

We will finish the tour at Ek Balam, where you can appreciate The Acropolis and its monumental entrance to the underworld, represented in the Ukit Kan Lec Tok grave before being reborn as the mythical god of corn. The grave shows the jaws of a jaguar, flanked by a couple of Mayan angels and within it, the archeologists found an offering consisting of more than 7,000 pieces of jewelry in it, made by the best goldsmiths of the time.

Duration: 1 hour


Box Lunch with sandwhich, fruit, juice and sweet (Just with Plus option)


Hotel pickup and drop-off

Bottled water - Just with Plus Option

Chichen Itza, Ekbalam and Cenote Saamal Admission


Entry/Admission - Chichen Itza

Entry/Admission - Cenote Saamal

Entry/Admission - Zona Arqueolgica de Ek Balam



Not included Yucatan State Tax Chichen and Ekbalam 48 USD per person. Must be paid at the check in

Life jacket rental in the cenote it is mandatory for the swimming activity in the cenote.

Additional Info

Confirmation will be received at time of booking

Children must be accompanied by an adult

Dress code is smart casual

Please advise any specific dietary requirements at time of booking

Vegetarian option is available, please advise at time of booking if required

It is recommended that you bring sports shoes, sandals or flip flops, swimsuit, towel, sunglasses, hat, biodegradable sunscreen and mosquito repellent, a camera and Mexican Pesos in cash for expenses and tips

A minimum of 2 people per booking is required

Not wheelchair accessible

Travelers should have a moderate physical fitness level

This experience requires good weather. If its canceled due to poor weather, youll be offered a different date or a full refund

This experience requires a minimum number of travelers. If its canceled because the minimum isnt met, youll be offered a different date/experience or a full refund

This tour/activity will have a maximum of 18 travelers

Face masks required for travelers in public areas

Face masks required for guides in public areas

Hand sanitizer available to travelers and staff

Social distancing enforced throughout experience

Regularly sanitized high-traffic areas

Gear/equipment sanitized between use

Transportation vehicles regularly sanitized

Guides required to regularly wash hands

Regular temperature checks for staff

Temperature checks for travelers upon arrival

Paid stay-at-home policy for staff with symptoms

Contactless payments for gratuities and add-ons

Traveler Reviews

See all reviews
  • 12-Aug-2022

    Great trip with Cancun Bay tours and our great guide tomas!! Trip was excellent with good stops, bus was clean

  • 23-Jul-2022

    I booked for an English only tour but they grouped us with Spanish-speaking tourists. Although the guide is bilingual, he forgets to translate it to English sometimes and he is more focused on the Spanish group, which made me feel isolated. Translating in both languages also doubled the time that could have been spent on something more productive. The tour was supposed to start at 6am as per the Viator listing but pick up did not start until 7am. We also spent almost 2 hours picking up more tourists along the way. We were rushed in Chichen Itza, only stayed there for 1 hour in total, and of that, only 10 minutes were allotted to personal time for pictorials, not enough to capture good photos of the vast place. The listing said that breakfast is included but we did not get one. Coming back, we had to drop off people in Playa del Carmen first before returning to Cancun, which they never told us about, not even on the listing. In total, my family spent 14 hours for this trip but only 1 hour in Chichen Itza, 1 hour in Ek-Bakam, 45 mins in Mayab restaurant, and 1 hour in Cenotes. The rest were spent on the road. Would not recommend this to young families.

  • 24-May-2022

    The descriptions of most tours are vague and ambiguous, so I thought I'd detail what happened on our tour. It may differ from day to day and guide to guide, but this was what happened on the May 10 tour. First, it was virtually impossible to contact the tour company. They didn't respond to two emails, and my phone calls before we left home just rang unanswered. I wanted to be sure they had contact info for us that worked in Mexico (since my phone didn't). Our airport shuttle driver was finally able to get through to them on his phone. They sent a text confirming our pickup time and location at 9:30pm the night before the tour. We were picked up from the northern part of the Cancun hotel zone by the 19 person van at 6:45am, and headed South to Playa Carmen. Along the way we picked up 7 more guests for a total of 9 on the tour. The tour company rents out space for a table in a gift shop in Playa Carmen, and you exchange your voucher and $40 for park fees there in exchange for a wristband. You can use the toilets there and buy a hat, sunscreen, water, etc. if you forgot something. At 8:30 we left for Chichen Itza, and were given a sack meal with a sandwich, fruit drink box, and fruit or cookie to tide us over until lunch. We arrived in the park at 11:15 and got a 1:15 tour of the central area (El Castillo, ball court, etc.), followed by 45 minutes on our own. We used the free time to see the observatory, nunnery, etc. in the South. At 1:15 we left Chichen Itza and at 2:45 arrived at Ek Ballam. We had a 45 minute tour, including time to climb to the top for those who wanted to. We arrived at the Cenote/restaurant around 3:40 and had a buffet lunch. The food was fine (though tourist bland), and you could go back as many times as you wanted. Just be aware that all drinks are extra (water is $2, soda is $3 and beer is $4) and no outside drinks are allowed. Afterwards we had access to the cenote until they closed at 5:00. We left at 5:00, dropped off the other guests at 7:15, and we were dropped off last at around 8:00pm. I picked this tour because it visited two archeological sites and had a minimum of wasted tourist trap time (gift shop, restaurant, "cultural" event). I had hoped that the advertised 6am start time implied an early park arrival, but no such luck - that time was spent driving south to Playa Carmen and picking up other guests. I was happy with the tour overall, though I didn't realize that it was based out of Playa Carmen. If you are staying in Cancun you could save a couple hours of pointless driving by selecting a company based there.

  • 06-May-2022

    Fantastic day among Mayan ruins, great service overall. Francisco was a great guide and explained us everything relevant

  • 04-May-2022

    After looking forward to this tour as the potential highlight of our trip, we couldn’t have been more disappointed. Where the 2hr + drive to (& from) Chichen Itza from Playa del Carmen could have been a fabulous opportunity to give us an insight into Mexican life, whether past or present, instead our tour guide slept. We were given very little information on Mayan history & culture on our tour, essentially just provided transportation to & from piles of rocks! Thank goodness I’d brought my own travel guide/book. About an hour at the start of the tour just consisted of making payments for “extras”. We were told to bring USD for the extras, then the company only accepted Pescos. Unfortunately despite offering early entry to Chichen Itza, this messing around pushed us further into the heat of the (42 degree Celsius) day & the masses of other tourists. Would I recommend this tour operator? I’m sure you could do better!!

  • 20-Apr-2022

    My wife and I went to Chichen Itza and Hubiku cenote about 5 years ago. While my guide was nice, his English was not the greatest unlike our previous guide. Chichen Itza really felt like it was rushed and we did not explore nearly as much as we did the first time we went which was disappointing as that was one of the reasons for re-visiting. It just felt very rushed. Ek Balam was new to us and we enjoyed seeing/climbing this area - we did seem to get to spend more time here. Hubiku was a welcome cool relief from the sun. Our operators were kind and consistently offering us water and pop which was appreciated. While I am aware it takes time to get to these areas, the areas themselves should not be rushed and some free time to wander (like I experienced before) would be a much better trip. I could have easily dropped the Cenote visit in order to spend more time at the other places (as I've done a cenote swim before). The packed lunch was probably edible but we didn't eat it. The actual dinner lunch had people serving you at a buffet with people dancing around and waiters literally placing baskets on the table waiting for tips. Being my second time around, I'm wondering if the tour operators were 'pushing' for us to buy at certain venues which are giving them 'kick backs' for this service. I wondered about that the last time I visited and this time felt very similar - to the point that we were being told not to buy at certain areas??? At the end of the trip the tour guide also pushed for tips which after spending over $300 US shouldn't happen. We gave tips regardless but that shouldn't happen. Please note that it's $40 US per person (another $80 for a couple) that must be paid to the tour guide for entrance to the various sites. I saw this afterwards in an email and was a bit disguested as we'd already paid $230 to go to the sites. Fortunately I saw this before we left. The perdiciment was that I couldn't access US cash from the bank, only pecos. The tour operator wanted US cash (as they make more that way). Mexican law states they must take pecos which he did but I got charged even more after I calculated the amount out - whatever. Also the amounts to access sites were less what was being asked for (another money maker). WEBSITE shoud be MORE upfront about TOTAL costs and make that your "price" for people to see in the future. I found it afterwards in a "read" section which I obviously missed (my fault but let's face it - Just make it included in the base price so people know upfront what they're paying for). Tour guide and driver were great people but needed to learn better English (for people paying for an english tour guide). Please note I don't often leave negative reviews but felt for the cost and per my previous experiences, this was a bit of a let down . One final comment. Bonus points to the tour guide and driver for going back to my hotel to help me find my wallet I had literally just dropped outside the shuttle... Minus points for not pointing it out at the time as he stated later that he had seen me drop something at the time. Thankfully it was turned in right away with everything intact. Chichen Itza and the sites were fun to see again despite the limited time frames. Hope this helps others.

  • 09-Feb-2022

    The tour was actually good - the issue is the BS 40usd cash charge for”tax.” The tour is the most expensive group tour to Chichen Itza and to charge an additional $40 was upsetting when we got to the site and saw what the actual charges were. I would not recommend due to this “scam”

  • 09-Feb-2022

    The tour guides and driver, Juan, Tomas, and Eddie, were fantastic! Really entertaining and knowledgeable. They made Chichen Itza an unforgettable experience! We didn't get to swim in the Cenote because it was a bit too cold for us, but the snacks like Elotes and Marquesitas in Valladolid were also amazing. I definitely recommend this tour, and hope you get to experience Juan, Tomas, and Eddie as your guides.

  • 20-Dec-2021

    We took this private tour. with our party of 8 and another couple form Spain Our tour guide Pastor was very knowledgeable and entertaining. He repeated everything in English and Spanish. Our driver, Juan, was very good and cautious. They were both very obliging and drove us to a pharmacy as we had a minor medical emergency (an allergy flare up). They would've have taken us to a doctor if necessary.

  • 03-Dec-2021

    This is who you need to book! Francisco was our guide and he was amazing. Not bragging but I’ve been all over the world and normally know more than the guide in the past when we’ve used guide services. Not here. Francisco should be an archeological professor at a university somewhere. He took his time and never rushed us, taught us all many things about the ruins we were exploring as well as Mexican history and culture in general. When you’re riding with him and taking these tours, it feels like you’re exploring with family not a service you just booked last week. He is an amazing guy and I really felt like I was saying goodbye to my uncle when they dropped us off. I don’t know the company myself but if this trip is any indicator of the company and their professionalism, I wouldn’t use anyone else and honestly will repeat with more tours this week and in the future when we visit the Yucatan again. I hope Francisco is still giving tours then! Great company and worth every penny plus!

See all reviews