Traveler Reviews

• Jason_m 22-May-2022

  Absolutely horrible. Coco Bongo did not have our reservations that “Viator” Charged us for. Paid $450 for a package that you can get at your hotel for $300. We had to fight and argue and almost be told to leave just to get access. They said that the packages “Viator” sells on their site do not exist. We finally got in and didn’t receive any of the services we thought we’re included in the package we purchased. I am calling my credit card company and complaining about the services we expected and we didn’t receive. I expect a full refund for “Viator” absolutely ruining the last night of our Honeymoon!!! Do not purchase this package from this site. Get it at your hotel cheaper and your tickets will be real.

• Adalgisa_d 14-Nov-2021

  O Coco Bongo foi ótimo, mas o serviço comprado pelo AVIATOR deu errado, comprei pacote com open bar, paguei mais caro para isso, no meu voucher estava escrito OPEN BAR, mas na reserva do sistema do Coco Bongo constava como pacote básico de bebida (5 drinks apenas). Fiquei quase 1 hora tentando resolver, no final fiquei mesmo com o pacote básico e vou fazer uma reclamação e tentativa de estorno do valor pago a mais.

• Mariaflorencias2013 28-Feb-2020

  Excelente lugar .Una noche super divertida ,original con un despliegue de show y atracciones que convierten al lugar en una experiencia que debe vivirse

• Julissa C 07-Jan-2019

  Hola, Hice reserva para el día 02 de enero en el cual llame con anticipación dando todos los datos para que nos recogieran y nunca fueron. Me comunique con ellos y dijeron que al día siguiente iban, hubo una mala coordinación con su personal. Los espere cambiados nuevamente y tampoco. Se cobraron y todo pero ya hice la respectiva denuncia a través de mi pago. Espero que TripAdvisor tome a esta empresa como un fraude ya que se burlan del cliente.

• Pat M 16-Sep-2018

  we booked the Gold Member tickets which included a seat and premium drinks. a few reviews did not rate this but we found it perfect. we were picked up from our hotel on time, and collected other guests from other hotels en route. then a 10 minute drive to Coco Bongo. on arrival we were told the meeting point and time by our driver, and dropped off right at the entrance, dancers on podiums set the mood straight away. we were given our wrist bands, and a quick security check and we were in, we were given a complimentary shot, and shown towards the stage area, and other free drink and a couple more quick security checks and we were shown to our seats on the fist level balcony, introduced to our waiter and sat back to enjoy the show. there were around 12 dancers on the floor stage while everyone was being seated etc. then around 11pm the show started, and did not stop for the next 4.5hours The Greatest Showman Beetlejuice The Mask Madonna Moulin Rouge Spiderman Batman suspension dancing, and silks DJ the entertainment just kept coming, we had a great view of everything going on, whether on the floor stage or raised stage our seats and view were perfect, alos we were 10ft from the toilets, which were attended and clean. likewise the drinks were never allowed to get empty and we were constantly checked on to see if we needed anything. the whole evening was great from start to finish. yes the "singers" performed to backing tracks, but this is not Las Vegas, and the team work very hard to put on a good show, which they did in our opinion we would recommend this to anyone.

• Tanya K 28-Jul-2018

  I am staying at Ibero Star Grand and when I tell you the worst experience ever going to CoCo Bongo, from beginning to end the driver spoke no English so we didn’t know the bus number or where to be pick up when Club let out so we paid a Cab Home. No direction when we got off the bus we had to find our way. We paid almost $300 for two ppl for premium liquor why did we do that premium Ha Ha Ha I never even heard of the liquors they were offering so all I drank was water.l, we asked for patron and had to pay extra on top of the $256 we already paid. Then the worst thing they asked for us to dance on stage and as much as I said no I finally agreed I get on stage and they blow my skirt up for the whole club to see I was embarrassed and humiliated. I have a job and children god for bid people filmed me and put me on the Internet. I would never return to this establishment they need to learn something from Mexico it was totally different and very organized and much bigger. Also Do not get Gold package it’s not worth it here the liquor is bottom shelf. Hopefully Amstar can help me with this I reported with them Today as well.

• Hephzibah L 28-May-2018

  This show and disco is absolutely fun entertainment. This is a must if you are looking to have a blast. Party line a rock star. Drinks are served all night, but you can opt to have bottle water if you choose. Establishment is clean and staff members are awesome.

• Sperezcruces 13-Apr-2018

  Nuestra ida a Coco Bongo.. maravillosa... buen espectáculo se nota un despliegue técnico maravilloso. La música excelente, y los cuadros artísticos presentados son de un nivel extraordinarios.

• Jaimelesvoyages1970 16-Mar-2018

  y sommes allés un peu par hasard ,via notre hôtel ,avec notre fils âgé de 15 ans ambiance très chaude ! mais spectacle sons et lumières impressionnant ;notre fils était un peu coincé car avec ses parents mais a apprécié ++++ comme nous ; attention ,malgré le prix fort (60 €/personne) pas de table ni chaise ;il faut rajouter 25 dollars pour s'asseoir ;en revanche ,boissons à volonté et franchement ,on en prend pleins les yeux et mirettes pendant 3 heures !le point dommageable ,c'est qu'il n'y a pas de final ,le show s’essouffle à partir de 2 h avec uniquement du rap ...lassant pour nous au bout d'un moment malgré le très bon son nous recommandons cette expérience "caliente" et inoubliable ,de 15 à 45 ans ,en ce qui nous concerne ! le retour en bus est bien organisé dès 3 h 30

• Amanda K 21-May-2017

  We bought the VIP which I felt wasn't maybe quite worth it but we still had a blast. Only thing we would change is how much we paid!