Traveler Reviews

• Nasreen K 16-Dec-2019

  I booked through Viator. The pick up was late. The guide was not interested in sharing information or maybe didn't know much.. very poor experience. The sights themselves are beautiful. Must see. Use some other tour operator.. i saw some enthusiastic and knowledgeable guides there!

• Coach 04-Nov-2019

  Wonderful tour. Ended up being a private tour so we had the opportunity to see a few extra things local. Without our guide, Chick it would have been difficult to see all we saw. This was great. Ended up taking her to lunch after the tour.

• Lindsy G 02-Sep-2019

  We had a great driver and guide! Very energetic and knowledgeable! Always trying to get us to laugh with silly jokes! They kept the tour on time and was kind enough to help us take some great pictures! Thank you! We learned a lot and would recommend this tour!

• Samantha1995brooks 12-Aug-2019

  I’ll preface this review with Pok was a very good tour guide and the situation was not due to him at all, it was InnViaggi Asia Co. Ltd.
  We’d signed up for a group tour to see the Royal Palace, Reclining Buddha, and Golden Buddha with hotel pickup. As this was our first time in Thailand and our first day in Thailand, we really wanted a group tour so we would feel safer and feel like the tour was more legit. We also really wanted an air conditioned vehicle transporting us to the different areas as is per usual with group tours because of the humidity in Thailand.
  A week before our tour, I got an email from the company asking for our hotel info for pickup. I responded within a couple of hours and expected a response with the hotel pickup time and confirmation that they received that information. They did not respond. In fact, they never responded to anything from us including emails to their different accounts and direct phone calls. We have never personally been able to get in contact with them. I emailed them a couple of days before our tour and then again the night before and again the morning of. No response. Had the hotel give their 3 numbers they listed a call. No response. Finally, I go over their heads and get in a message chat with Viator and they have to contact them on our behalf. We’ve already waited 30 mins at this point, having sat in the lobby from 7am -7:30am like the online instructions told us to (pickup being roughly an hour to 30 mins before tour start). They say they’ve gotten in contact with them and that they’ll pick us up at 8am but to be in the lobby 15-20 mins ahead of that. We wait another 30 mins. And then another 30 mins. No pickup. I got in another Viator chat and they get in contact with them again and they apparently say they sent us an email saying that our tour has been “upgraded” to a private tour starting at 9am because our hotel is out of range for pickup. First off, never got that email. Second off, they should have informed us a week ago when I sent them our hotel info that our hotel is out of range and our tour would be changed. Third off, the first place they visit on the tour is walkable from our hotel so why is it “out of range”?? Pok shows up saying they called him like 15 mins ago to give us a private tour and that we’ll be taking public transport everywhere. Once again, wanted a group tour and private transportation. Pok was great, but this wasn’t what we paid for. Never booking with this company again.

• Chemanlall B 29-Apr-2019

  Excellent. Guide was clear and passionate. Palace was crowded but the temples were superb. Provided bottled water and van was comfortable

• Margaret P 01-Apr-2019

  Arrived in the hotel lobby just before 8a.m. to be met by our tour guide Jeab ready to get us on our way. Jeab was very welcoming and friendly and was very informative throughout . When everyone was on the bus she offered us an extra canal tour which was very worthwhile (for a bit extra money ) She was very knowledgable throughout the tour and offered lots of valuable information. She gave lots of advice about other places to visit in Bangkok and booked us in for the Floating Markets the next day. A lovely lady - thoroughly enjoyable tour .

• Charlene L 25-Dec-2018

  Tour did as promised. However, it ended at gem factory, not on the intinary. The description included transportation back to the hotel. However, I had to take a taxi back.

• Alistair S 24-Dec-2018

  After an initial mix-up over pick-up time, this turned out to be an excellent tour in which my wife and I were the only participants. First we saw the 3 m high statue of Buddha made of solid gold at Wat Traimit, then the gigantic reclining Buddha covered in gold leaf at Wat Pho and finally the utterly beautiful Royal Grand Palace which included the statue of the emerald Buddha at Wat Phra Kaew. We had a good guide who hired taxis for each leg of the journey and saved time parking. She was willing to adapt to our needs and wishes.

• Linwood P 27-Aug-2018

  Our tour guide spook great English and was very knowledgeable at all sites. She was practically a Thailand Historian. We spent a good amount of time at all sites and p/u-d/o went very smoothly.

• Qsea1969 21-Jun-2018

  Informative and incredible experience. Highly recommend.