DO NOT BOOK THIS TOUR!!!
Its a rip off, you will be better off hiring a car yourself
and driving up
I was promised several things which failed to deliver.
Firstly the voucher/tour description states we would have
-Transport via air conditioned coach
-Live commentary during the journey
-A volcanologist guide at Mt. Vesuvius
Unfortunately we only received transport via coach, which
had no air-conditioning, we did not see a volcanologist
guide, no bottled water and there was no commentary on the
We were placed in a mini bus with around 6 other people,
we followed a larger bus, our driver Alexander I think it
was his name did not provide any commentary, the only time
he spoke was when someone asked a question.
At the entry point to the mountain we asked questions and
were told to ask the guide who was non existent- we could
not see any guides anywhere as the driver nor the lady with
him knew any answers and neither offered water so we chose
to buy some at the top of the mountain. If these so called
guides are at the top of the mountain and along the way this
should be put into the tour description as they company is
not providing this service - this was Mis sold as I believed
All information at the time of booking the tour company
would provide the guide.
We just felt that the trip was basically a taxi ride to
the mountain a drop of and collection, the only interaction
was between the 8 passengers. Who also felt short changed
Another point I would like to bring forward is the lack
of toilet facilities on the top of the mountain there was
one small toilet with no running water which was very dirty,
this should be highlighted as limited bathroom facilities on
the tour description and a stop should be made before
driving up the mountain as clients are aware.
This was sold on a misleading basis and as a supplier you
have the responsibility to provide the service as