Traveler Reviews

• Farid A 27-Jun-2023

  They are not serious they delayed many times and didn't show up on the agrees time I wouldn't recommend better to go somewhere else..

• Rogelio_r 24-Jun-2023

  My wife and I were in Rome celebrating our 10th year anniversary and we’re very excited to go horse riding. I booked in advance a received a confirmation for 6/23/2023 at 10 am. Elissa advised us that the meeting point was at 10 am at a coffee shop called Gemina VIII right in front of the train station. My wife and I arrived at 9:20 am, 40 minutes early. We met with the owner of the coffee shop who was very polite and helpful. Waited until 1040 and still no one showed up. The coffe shop owner called Elissa and she advised me over the phone that she was running late because she had other customers and and would be picking us up at 11. One hour late. I waited until 11:30 am and still no one showed up for us. The coffee shop owner called Elissa and she advised me that she was in Rome stuck in traffic with other customers and did not know when she would be arriving. I told her Elisa that I had another tour booked for 2 pm and could not wait any longer. I asked her is she could tell me a time she would be arriving and she refused to give me a time. Elissa was very rude and was raising her voice saying that she was very busy with other customers and that this was not America. I told her again that I needed to leave because I had another tour at 2pm and it was now 11:30 and she could not tell me a time she would be able to pick us up. I told her that we were not going to wait and she began yelling “well I’m not giving you l, your money back I already called Trip advisor and notified them “ ( I booked on Viator) that you changed the plans. ( I never changed any time or plans. Liar). Do not book this place. They over book and leave you hanging and are extremely rude. Read the other negative reviews. It’s the same problem over and over. Horrible place and service.

• Anna B 10-Jun-2023

  Extremely disappointing experience. We booked the tour 6 weeks in advance. We arrived 9.45 am at the arranged spot but no one was there to pick us up. We called the number on the booking several times with no answer. We waited at the meeting point café for more than an hour until a kind man from the café helped us get through to the lady arranging the riding tour. She said we had not booked and seemed annoyed. We then arranged to meet at 3 pm instead at the same spot. We arrived in good time and called again a little after 3. The lady was again annoyed and said she was on her way. She picked us up at 3.30 pm and drove us to the horses, which we had to saddle up on our own. At 4.30 pm we were ready and rode for about an hour in a field. Afterwards we had to remove the saddles ourselves and wait for someone to come and drive us back. We were offered no refreshments, although this was on the booking. I am disappointed that the description for what we booked is so far removed from what we actually experienced. The tour is supposed to last 3 hours. We rode for one hour total. The photos depict a beach. We were not even remotely close to a beach. What the description promises does not in any way match what you actually get. The fact that you are promised refreshments but receive none is especially disappointing.

• Stinel123 10-Jun-2023

  Kan desværre ikke anbefales. Vi oplevede desværre en tur hvor vi blev brændt af og hvor vi senere fik en ny aftale. På den aftale fik vi ikke det lovede - en kort ridetur, ingen vand eller mad. Søde heste og unge piger som hjalp til. Men rammerne var slet ikke som aftalt og levede bestemt ikke op til prisen.

• U6301lwlizw 31-May-2023

  It was an amazing experience from the beginning to the end! Very hands on and perfect for any level of skill. Alesia is extremely kind and really cares about the horses. Beautiful trail and learned a bit of history as well.

• Joseph_b 28-May-2023

  I am a US citizen on a honeymoon with my wife. My wife has never ridden a horse before; however, I can say that the horses were very well behaved on the tour and I enjoyed the countryside immensely. A couple things to say and thus the reason for my four stars. 1. As others in their reviews have stated our guide instructor was quite late; however, some of that had to do with quite a bit of extra traffic on the day we left. We did get the free breakfast though and I did not mind waiting at the meeting point. 2. Because of some other circumstances we did not have an English translator for most of our tour. My wife was a little skittish with riding a horse and so the translator graciously gave us her horse to ride. She then had to help out another customer. The man we rode although very nice and helpful, spoke limited English. Some positives were 1. As I said, the trail ride was very smooth and the horses cooperated well 2. We got to spend some time brushing and building a little bond with the horses before riding them. 3. Our host upgraded us free of charge and gave us a free lunch. 4. Everyone was very polite to us and some gave us tips of some neat things to do in the area. All in all, I would say this was a very positive experience.

• Theresa_o 15-May-2023

  Wonderful riding through history in walk on stunning horse. Very friendly and lovely lady guide. My recommendations would be from what I experienced. Collection from station was delayed and an hour late. No breakfast provided. So if you’re happy to accommodate a more relaxed way of time keeping - the riding is just wonderful and you’ll love it!! He owner of stables is lovely and knowledgeable- her heart is welfare and saving and giving these horses the best life. Next time I’ll ask to do a beach ride and she has studied professionally Buddhist meditation so she also offers this too apparently.

• R4047ttemmac 09-May-2023

  The whole experience was so lovely! We started with a cappuccino and pastry at the cafe outside the train station, then our guide picked us up and we drove through the countryside to the horse stables. We fed and groomed our horses. These are all retired competitive jumpers and racers so they are all sensitive and intelligent and need to know you :) We then toured through the forest and fields of flowers. It was gorgeous and so special. Totally incredible experience!

• Kaitlyn_s 08-May-2023

  So I would have given five stars, but Alessia was running late. However, if you know anyone who runs a ranch, this happens. That being said, the horses on this ranch are some of the most gentle horses I have ever met. They are well taken care of and well loved. The trails themselves were beautiful and as a self taught rider, I don't have the best skills. Alessia was able to instruct me to make the ride run smoother. Plus, she took so many photos and videos for me!

• O4650cvlorraines 05-May-2023

  Magical experience caring for and gaining experience riding a very special horse. The ranch & landscape is beautiful and laden with ruins. Beautiful castle and medieval village nearby.