- This service is available for arrivals at Kansai International Airport.
Arrival flight time must be between 07:00 - 21:00.
The Japan Rail Pass is not included and must be purchased before your travel dates.
Airserve staff will assist you for 2 hours after your flight arrival, or until you board your transportation from the airport, whichever comes first.
The JR Pass Exchange Office is open from 5:30 AM to 23:30 PM at Kansai International Airport. Please ensure you have enough time to clear customs and arrive at the JR Pass Exchange Office during opening hours. It usually takes at least 1 hour to clear customs and luggage retrieval.
- Mobile Voucher Accepted
- Free Cancellation
- Duration: 2 Hrs
Departure Details :
Traveler pickup is offered
Kansai Intl Airport, 1 Senshukukokita, Izumisano 549-0001 Osaka Prefecture
Cancellation Policy : For a full refund, cancel at least 24 hours in advance of the start date of the experience. Tours booked using discount coupon codes will be non refundable.
OverviewStart your Japan vacation on the right foot with this convenient meet-and-greet service at Kansai International Airport.
A personal, English-speaking assistant helps you obtain your Japan Rail Pass without hassles, and sees you off from the airport for a stress-free arrival.
After touching down in Japan and making your way to the Arrivals hall of the airport, you're greeted by a friendly representative from Airserve. This personal assistant helps you navigate the crowded lobby to the place where you can exchange your voucher for your Japan Rail Pass.
Next, your assistant escorts you to your transportation from the airport, whether you're heading out by taxi, train, or bus.
If you're meeting with a party at your destination, the representative can also contact them with your arrival time and details.
***Please be aware that your flight arrival time must be between 07:00 - 21:00.
Know More about this tour
Private meet-and-greet assistant for up to 2 hours at Kansai International Airport
Assistance in exchanging your Japan Rail Pass voucher
All the things not mentioned inclusions
Confirmation will be received at time of booking, unless booked within 7 days of travel. In this case confirmation will be received within 48 hours, subject to availability
Not wheelchair accessible
The JR Pass Exchange Office is open from 5:30 AM to 11 PM at Kansai International Airport. Please ensure you have enough time to clear customs and arrive at the JR Pass Exchange Office during opening hours.
This is a private tour/activity. Only your group will participate